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[waspy]

My mate came down yesterday & asked me if i could extract three snapped off studs out of a wheel hub. It appears that a young lass that he knows had taken her clit to a garage in Pinxton for an MOT. They told her that the ABS sensors were in-op & they had to change them.
They took the wheels off to supposedly do the work. They hadn't even touched the sensors, but still charged her £240.00 for the work & MOT.
In the prosses of fitting the wheels they used a zip gun & over tightened the studs & as she was driving around the studs were snapping one by one & the wheel was working loose. When my mate investigated he found only one stud intact
The suds were also recessed in the hub & there wasn't much i could with my welder to removed them. He went away to source another hub from the scrapper. I didn't have any stud extractors, but i've been meaning to buy some for years. Yesterday i did, too late for that job for next time i now have some Dormer extractors

How gnikcuf dangerous, what was that stupid inept thicko thinking (or not)? These kinda garages should be closed down. Apparently she didn't get a receipt for any work, just an MOT cert. My mind's thinking as to how thorough was the MOT inspection :-/ :-/ :-/

I'm going to quiz Joe & find out about that garage & inform the appropriate authorities as to their actions.

[MikeDundee]

Pay a visit with all the evidence and bits and get some money back, all of it .....or report them to trading standards

[richardirv]

  Definatly report it to the trading standards. I'm guessing the garage in question isn't a member of the "good garage scheme"?

Someone else might not be so lucky and the wheel comes off on the motorway or something. Unthinkable!

[The Barge Captain]

A few years ago i had my company Pug serviced at the main agents, and a couple of days later, just before I got off the motorway for home, I started to get a lot of wheel vibration.  When I checked, the wheel bolts on one front were very loose, with all others on the car not tight.
Went into the garage the next day and played merry hell.  They tracked the job sheet, inspected the nut gun which was pre-determined torque value, and found it to be faulty, and binned it.  Big appology from them.

[Ghost]

I would go back to the garage with the car and all parts ask them to show me the new abs parts and then play merry hell with them asking for my money back, then report them to the correct places.
cant you put a complaint in somewhere with the Mot?

[Mr Skrunts]

threaten them with neglegenge and tell them you are off to see your sloicitor on mondey after you took advice from the authorities and see what happens.

[Radiomarko]

I have found Trading Standards to be absolutely useless in car situations. I bought a car from a dealer with a new mot that within 25 miles had the following faults: brakes failed due to bent corroded pipes, discs warped. Radiator blocked, thermostat faulty, electric fan faulty, two tyres on backwards with cracks on tyre inner wall, engine mounting missing & replaced with a bit of oily wood (!). I kept all evidence and had a proper inspection report.

They said not enough evidence.   

MOT people were similarly unhelpful. 

I took the dealer (sic) to court and won, but at the time could not afford the massive bailiff fees to collect what was due to me as of course he ignored the judgement.He is still trading.

Good luck, I think you will need it as your friend has no receipt for the work done!

[Chris_H]

A few years ago i had my company Pug serviced at the main agents, and a couple of days later, just before I got off the motorway for home, I started to get a lot of wheel vibration.  When I checked, the wheel bolts on one front were very loose, with all others on the car not tight.
Went into the garage the next day and played merry hell.  They tracked the job sheet, inspected the nut gun which was pre-determined torque value, and found it to be faulty, and binned it.  Big apology from them.

There's no excuse for the operator of that gun not noticing the fault.  The gun would have given NO torque feedback to the user.

[Matchless]

Pete - are you sure the studs were screwed in?  the wheel studs I have changed over the years all had a shallow domed head and were splined into the hub flange, you just drift them out.

Well known tyre place in Nottingham uses a windy gun to tighten wheel bolts / nuts to 4000nm (ish) then checks for tightness with a torque wrench set to 90nm. I needed a breaker bar and scaffold pole to free them off. Fitter said thats what he was told to do and Manager couldnt see a problem with the method but did pay for some new bolts when I showed him one that was half sheared.
pete.

[Ghost]

How many idiots do we all put our lifes in there hands?
Car wheels are tightened by hand and truck by windy gun. just think a granny with say 60 years of youth
having to change a wheel ( i know its unreal but)
can you see her with a long bar on the end of a wheel iron dangling there trying to get the nuts loose?

[waspy]

Pete - are you sure the studs were screwed in?  the wheel studs I have changed over the years all had a shallow domed head and were splined into the hub flange, you just drift them out.

Well known tyre place in Nottingham uses a windy gun to tighten wheel bolts / nuts to 4000nm (ish) then checks for tightness with a torque wrench set to 90nm. I needed a breaker bar and scaffold pole to free them off. Fitter said thats what he was told to do and Manager couldnt see a problem with the method but did pay for some new bolts when I showed him one that was half sheared.
pete.

No mate they aren't the studs you're thinking of & i know the ones you mean. I've quite a few cars in the past with such studs

[moggy]

How many idiots do we all put our lifes in there hands?
Car wheels are tightened by hand and truck by windy gun. just think a granny with say 60 years of youth
having to change a wheel ( i know its unreal but)
can you see her with a long bar on the end of a wheel iron dangling there trying to get the nuts loose?

PMSL

[Big Fra]

As a rule of thumb, when I refit a wheel to my, or anyone else's car, I always use the sound of the wheel nuts cracking as a guide to back off. Tighten the nuts/studs with a regular brace or spider until resistance is felt, then ighten a little more until you hear/feel a crack.

Tight enough.

My pug 205, which I bought from a main dealer, had a couple of new tyres fitted when I bought it. One of the brake linings came loose from the brake shoe and jammed the rear wheel. I had no clue what was wrong and tried to remove the wheel to examine the problem, I managed to twist the head off from the standard wheel brace, I had applied so much torque, the standard brace could not cope. I had to get a friend out with a couple of braces, a hammer and piece of scaffy pole in order to remove the wheel, then finding out about the brake lining.

Air guns are far too easy for lazy, couldnt care lessers to do a job quickly, not properly.
Impact guns are great for removing stubborn bolts, but not for fitting them.

Rant over

[Marks DTM Calib]

As a rule of thumb, when I refit a wheel to my, or anyone else's car, I always use the sound of the wheel nuts cracking as a guide to back off. Tighten the nuts/studs with a regular brace or spider until resistance is felt, then ighten a little more until you hear/feel a crack.

Tight enough.
My pug 205, which I bought from a main dealer, had a couple of new tyres fitted when I bought it. One of the brake linings came loose from the brake shoe and jammed the rear wheel. I had no clue what was wrong and tried to remove the wheel to examine the problem, I managed to twist the head off from the standard wheel brace, I had applied so much torque, the standard brace could not cope. I had to get a friend out with a couple of braces, a hammer and piece of scaffy pole in order to remove the wheel, then finding out about the brake lining.

Air guns are far too easy for lazy, couldnt care lessers to do a job quickly, not properly.
Impact guns are great for removing stubborn bolts, but not for fitting them.

Rant over

Probably about 30-40 Nm to tight and not a very accurate way of doing it.

Man invented a torque wrench to enable skilled people to correctly tighten things.......

[Big Fra]

Very true, but any time I have been asked, or needed, to replace a wheel I have never had access to a torque wrench. Usually in an emergency situation.

Accuracy is not great using my method, but still better than jumping up and down on the end of the brace, like I have seen plenty of people, including tyre fitters, do.

I would rather 30 - 40nm too tight than too loose.