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Author Topic: Question for the techies  (Read 1712 times)

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Taxi_Driver

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Question for the techies
« on: 02 September 2009, 15:11:02 »

When im using my 3G dongle, when i try to send email from outlook, i get the following error....


Task 'pop.tiscali.co.uk - Sending' reported error (0x800CCC6F) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).  The server responded: 554 Sorry, your non-local IP address (212.183.132.40) is not allowed to send email via me.'

I think the 212..... addy must be vodoo's gateway..

Any ideas if i can get around this?

Cheers
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Re: Question for the techies
« Reply #1 on: 02 September 2009, 15:12:04 »

No.
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Taxi_Driver

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Re: Question for the techies
« Reply #2 on: 02 September 2009, 15:20:39 »

Quote
No.

Good answer AA  ::) ;D
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Re: Question for the techies
« Reply #3 on: 02 September 2009, 15:27:40 »

You could try.......no that wouldn't work, but then......no still wouldn't work!
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Kevin Wood

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Re: Question for the techies
« Reply #4 on: 02 September 2009, 15:43:24 »

Your e-mail provider (Tiscali?) has blocked connections to their SMTP server for sending mail from users who are not connected through their network (sensibly).

Whilst your machine is configured to send mail exactly as it would from your tiscali connection, it's not allocated an IP address that Tiscali recognise as one of their own.

The solution would be to reconfigure to use an SMTP server provided by your 3G service provider, or at least one that isn't as fussy about who it forwards mail from.

Kevin
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TheBoy

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Re: Question for the techies
« Reply #5 on: 02 September 2009, 19:34:16 »

as kev wood says. Or see if your smtp server allows authenticated connections (prove who you are, then allow relay)
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Re: Question for the techies
« Reply #6 on: 02 September 2009, 19:37:39 »

Some of the providors will support SMTP access to other providors but, you often have to log in via the internet based mail and set it up within prefernces/settings (BT do this).

You then get an email sent to the account which needs verifying (again, login via web mail to the requried email account to do this)
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Re: Question for the techies
« Reply #7 on: 02 September 2009, 19:40:56 »

Quote
Some of the providors will support SMTP access to other providors but, you often have to log in via the internet based mail and set it up within prefernces/settings (BT do this).

You then get an email sent to the account which needs verifying (again, login via web mail to the requried email account to do this)
BT Retail ISPs (other than PlusNet) all use Yahoo Mail platform iirc
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Taxi_Driver

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Re: Question for the techies
« Reply #8 on: 02 September 2009, 20:10:26 »

Thanks for the replies guys  :y
I'll have to have a poke around my tiscali webmail to see if there are any settings i can change...
It doesnt work if i just add my username and password to outlook...in the field 'my smtp server requires me to logon'
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Re: Question for the techies
« Reply #9 on: 02 September 2009, 20:14:38 »

http://www.filesaveas.com/gprs.html

Try using the SMTP server for your 3G provider from that list instead of the Tiscali one Dave.
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KillerWatt

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Re: Question for the techies
« Reply #10 on: 02 September 2009, 20:16:00 »

Here's the short answer in plain english....

You are NOT sending an e-mail via Tiscali (or any other ISP) unless you are directly connected to them.

In further plain english....

If you connect via (say) the 3 network, you will have no problem receiving e-mail to your Tiscali account in Outlook....but you won't be sending as you are not actually authenticated on their network.

The same rule applies to all ISP's, has done for years, and there isn't a setting in the world you can modify to change this (your ISP will never give you that much control).

If you want to send e-mail EVERY time when you are connected to the net through whatever connection, then you'll need to sort your own mail server.
« Last Edit: 02 September 2009, 20:17:13 by KillerWatt »
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TheBoy

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Re: Question for the techies
« Reply #11 on: 02 September 2009, 21:07:30 »

Quote
Here's the short answer in plain english....

You are NOT sending an e-mail via Tiscali (or any other ISP) unless you are directly connected to them.

In further plain english....

If you connect via (say) the 3 network, you will have no problem receiving e-mail to your Tiscali account in Outlook....but you won't be sending as you are not actually authenticated on their network.

The same rule applies to all ISP's, has done for years, and there isn't a setting in the world you can modify to change this (your ISP will never give you that much control).

If you want to send e-mail EVERY time when you are connected to the net through whatever connection, then you'll need to sort your own mail server.
Not entirely true - some ISPs do allow authenticated relay from foreign IPs.

But, you're right, using a non ISP mail server is a cure. Gmail now allow you to use your own domain for the past year or so, and provide POP3/IMAP/SMTP for free if you can't be bothered to set up own mail server.

In all cases, an invalid SPF will probably knacker your chances of ruling the universe though
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Andyb

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Re: Question for the techies
« Reply #12 on: 02 September 2009, 21:13:32 »

so how does that work with the gay phone then

because the phone downloads and sends email from all accounts inc ntl and hotmail ?
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Re: Question for the techies
« Reply #13 on: 02 September 2009, 21:21:19 »

Quote
so how does that work with the gay phone then

because the phone downloads and sends email from all accounts inc ntl and hotmail ?
VM I seem to recall allow authenticated smtp relay, as does (did) Hotmail.

The fact its a gayPhone makes no difference.
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Grumpy old man

Taxi_Driver

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Re: Question for the techies
« Reply #14 on: 02 September 2009, 21:35:35 »

Quote
http://www.filesaveas.com/gprs.html

Try using the SMTP server for your 3G provider from that list instead of the Tiscali one Dave.

Cheers John

Will give the voodo smtp server a go tomorrow  :y
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