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[rikki_essex]

Got home at just gone five and the other half was looking rather worried. i asked whats wrong and she said she had just feed our 9 month old little boy a jar of food from the co op that she bought yesterday. she fed him most of the jar and tasted it again and it tasted abit funny she look at the date and it run out [size=22]10/08 [size=11]after ten minutes he projectile vomited most of it up. So i phoned the co op up and ranted before he put me onto head office. Then i spoke to the  area manage and i have to give him credit as  i thought he was very good and he said he was heading straight to the store to find out why this has happend and leave it with him to sort out and he will ring me back over the weekend. Also if i needed or felt the need to take my son to hospital then he asked if i could ring him to let him know. i cant believe that a shop like the co op would sell baby food that went out of date over a year ago. The other half is obviously blaming herself but its one of them things i dont check every sell by date and seens it was only bought yesterday any one would only assume that it would be fine.[/size][/size] What a joke.

[KillerWatt]

Got home at just gone five and the other half was looking rather worried. i asked whats wrong and she said she had just feed our 9 month old little boy a jar of food from the co op that she bought yesterday. she fed him most of the jar and tasted it again and it tasted abit funny she look at the date and it run out [size=22]10/08 [size=11]after ten minutes he projectile vomited most of it up. So i phoned the co op up and ranted before he put me onto head office. Then i spoke to the  area manage and i have to give him credit as  i thought he was very good and he said he was heading straight to the store to find out why this has happend and leave it with him to sort out and he will ring me back over the weekend. Also if i needed or felt the need to take my son to hospital then he asked if i could ring him to let him know. i cant believe that a shop like the co op would sell baby food that went out of date over a year ago. The other half is obviously blaming herself but its one of them things i dont check every sell by date and seens it was only bought yesterday any one would only assume that it would be fine.[/size][/size] What a joke.

The area manager was only good at "damage limitation"....and from what you've said, he was once again successful.

[Welung666]

Jesus! I hope the baby is OK now. I'd take him to the hospital anyway and make sure you inform the Area Manager at the Co-op as he will have to inform the HSE. I used to work for a large supermarket (in the supply chain) and know how there stock rotation isn't strictly adhered to. This is why I always shop from the back of the shelf

[KillerWatt]

Jesus! I hope the baby is OK now. I'd take him to the hospital anyway and make sure you inform the Area Manager at the Co-op as he will have to inform the HSE. I used to work for a large supermarket (in the supply chain) and know how there stock rotation isn't strictly adhered to. This is why I always shop from the back of the shelf

The area manager should have informed HSE as soon as he had finished taking the OP's call.

Simple fact of life is.....

The minute any "manager" says to you "leave it with me and I'll get back to you".......that simply means "give me 24 hours to cover my arse and procure a £10 gift voucher, and I won't be telling anybody anything unless I really have to".

[rikki_essex]

Im taking it to the local paper and the food standards agency because i wouldnt want this to happen to anyone and all the sweet talking in the world is not going to change my mind. i seem to live up the hospital as three months ago  he had to have an operation on his kidney and since he was born we have been in and out ofthem so just another sleepless night.

[KillerWatt]

Take them to the f**king cleaners.

I'm not normally the sort to sue for shit that's trivial.....but baby food ain't trivial, it HAS to be right.

[PhilRich]

Im taking it to the local paper and the food standards agency because i wouldnt want this to happen to anyone and all the sweet talking in the world is not going to change my mind. i seem to live up the hospital as three months ago  he had to have an operation on his kidney and since he was born we have been in and out ofthem so just another sleepless night.

Hi mate, I hope the littleun is now OK?  Now if i'm out of order, please tell me to mind my own, but before doing anything else, check that the date 10/08 doesn't mean August 2010? I have noticed on some foodstuffs that the American dating system is used, i.e. Year /Month/Day, whereas as you know ours is the opposite. If it is out of date, then I would agree with Killerwatt. Whatever transpires, all the best to you and yours mate 

[rikki_essex]

no i agree with you i thought it maybe that but i went to the local shop and checked the date and the layout and they was all mm/yy and the area manager had checked out the numbers and also agreed it was mm/yy

[PhilRich]

Then give them bloody hell lad! As Killerwatt said, baby food is sacrosanct as far as quality control & freshness is concerned. 

[Andy B]

Most of the printed dates of manufacture of food I've come across in work is in 4 digits. ie 9300 where 9 is the year and the other 3 numbers are the Julian date .... 300th day of 2009

HTH

[rikki_essex]

really i must say ive never seen that or if i have i didnt realise what it was

[Turk]

Im taking it to the local paper and the food standards agency because i wouldnt want this to happen to anyone and all the sweet talking in the world is not going to change my mind. i seem to live up the hospital as three months ago  he had to have an operation on his kidney and since he was born we have been in and out ofthem so just another sleepless night.

Hi mate, I hope the littleun is now OK?  Now if i'm out of order, please tell me to mind my own, but before doing anything else, check that the date 10/08 doesn't mean August 2010? I have noticed on some foodstuffs that the American dating system is used, i.e. Year /Month/Day, whereas as you know ours is the opposite. If it is out of date, then I would agree with Killerwatt. Whatever transpires, all the best to you and yours mate 

Worth checking, but would they give baby food a two year shelf life ?  :-/

[Nickbat]

Jesus! I hope the baby is OK now. I'd take him to the hospital anyway and make sure you inform the Area Manager at the Co-op as he will have to inform the HSE. I used to work for a large supermarket (in the supply chain) and know how there stock rotation isn't strictly adhered to. This is why I always shop from the back of the shelf

The area manager should have informed HSE as soon as he had finished taking the OP's call.

Simple fact of life is.....

The minute any "manager" says to you "leave it with me and I'll get back to you".......that simply means "give me 24 hours to cover my arse and procure a £10 gift voucher, and I won't be telling anybody anything unless I really have to".

I hope you're little one is recovering. Good that it bounced really. If it was tainted, you wouldn't want it getting toofar into the digestive system.

Withe regard to the area manager comments, I'm sorry to disagree, but what's said above is pure speculation. From what was written, he certainly seems to be taking it seriously and frankly there was little else he could have said other than "I'll get back to you". He will need to check on the facts, whether that tin was a rogue out-of-date one, or whether there was a batch (there would need to be a recall) and so on. You can't honestly expect him to do anything else on the basis of the first phone call.

There are good managers and bad managers. Don't always assume you have a bad one. Human error is involved and if one politely points out the facts, you will receive recompense. If you are not satisfied at that stage, then you get the big guns out.   

[joff]

Hope the little one is OK mate.

[Lazydocker]

Sorry to hear this and I hope the little one is OK... The human body, even at that young age, has a very good self defence system

As for going to the press etc... It's your call entirely but I would give the manager a chance to investigate and compensate... But a £10 voucher isn't suitable compensation, neither would I be satisfied with £1000 TBH... It's all down to how he handles it IMO

Oh... And SWMBO mustn't blame herself..... As you said, I rarely check dates on food