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[Lazydocker]

In Tesco's own sale paper there is an advert for the Wii fit plus, with balance board, for £19.87, but when I rang up the are refusing to honour the price because it's a miss print

Now my feeling is it should be honoured as it is advertised, and I intend to contact trading standards next week

What do people think???

[Welung666]

I know that is a fact if the shelf edge label states the price but not sure on seperate advertisement paper.

[Hannah Judes Dad]

They are quite correct in that they don't have to sell it to you.It is called the right to refuse.Not many people know about it.I used it once many years ago when I worked for an electrical retailer for the very same reason.(It didn't make me feel any better about it and is a good way to upset customers)

[Welung666]

Quite right Dad

If a shelf edge label states an incorrect price then it is down to the store/shop managers discretion whether he/she sells it to you at the stated price or withdraws the item from sale. I will point out however that changing the price of an item by changing the shelf edge label is illegal. The store must not be trading when the price change comes into effect. Stores like Tesco's that are open 24 hours cease trading for 1 minute at midnight to allow the price changes on the tills to kick in.

[Mr Skrunts]

Quite right Dad

If a shelf edge label states an incorrect price then it is down to the store/shop managers discretion whether he/she sells it to you at the stated price or withdraws the item from sale. I will point out however that changing the price of an item by changing the shelf edge label is illegal. The store must not be trading when the price change comes into effect. Stores like Tesco's that are open 24 hours cease trading for 1 minute at midnight to allow the price changes on the tills to kick in.

Annother one to add (though slightly different to the discussion) if they raise or reduce prices and label the items with a labeling gun, then the customer reserves the right to pay the price of the value of the lowest price.  Not a problem on a reduction, but a big mistake on the shops side if they inscrease it.

[HolyCount]

Quite right Dad

If a shelf edge label states an incorrect price then it is down to the store/shop managers discretion whether he/she sells it to you at the stated price or withdraws the item from sale. I will point out however that changing the price of an item by changing the shelf edge label is illegal. The store must not be trading when the price change comes into effect. Stores like Tesco's that are open 24 hours cease trading for 1 minute at midnight to allow the price changes on the tills to kick in.

Annother one to add (though slightly different to the discussion) if they raise or reduce prices and label the items with a labeling gun, then the customer reserves the right to pay the price of the value of the lowest price.  Not a problem on a reduction, but a big mistake on the shops side if they inscrease it.

If they so wish -- but, in law, the shop has the right to refuse to sell.  Offering goods on display is an invitation to the customer to buy, there is no contract made nor implied at that point.  Contract law only comes into force at the actual point of sale, up until that time either party may withdraw.

[Taxi_Driver]

In Tesco's own sale paper there is an advert for the Wii fit plus, with balance board, for £19.87, but when I rang up the are refusing to honour the price because it's a miss print

Now my feeling is it should be honoured as it is advertised, and I intend to contact trading standards next week

What do people think???

The only way you might get away with it is, take the advert along with you, pick up the item instore, goto a till, when the 'wrong' amount comes up, question the price with the person on the till, who will probably call a supervisor over and if your lucky allow the sale at the advertised price 

[Omegadoha, Desert Member]

Tesco does not have to honour that price. But I think Taxi Drivers suggestion is the best. If you turn up looking to buy the item with a massive queue behind you ,they may well honour it.