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Author Topic: Computer help  (Read 580 times)

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pscocoa

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Computer help
« on: 20 March 2010, 11:17:21 »
I have an  HP Pavilion dv1588ea notebook.

The standard dvd unit for this is a Toshiba and although the hardware gets detected on start up - the unit is then not recognised by the system - so it does not appear in My Computer i.e. you see a yellow warning marker in control panel -  system against the cdrom item . Therefore I need to get a new software driver for it  - HL -DT -ST DVDRAM GSA -4082N which I presume is corrupted.

Of course cd/dvd unit will not work so need help - HP web site is totally useless.

Can anyone help please?
« Last Edit: 20 March 2010, 11:18:10 by pscocoa »
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Mr Skrunts

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Re: Computer help
« Reply #1 on: 20 March 2010, 11:26:15 »
A lot of CD DVD drives can be removed easily.  Turn the laptop OFF and gently turn it over to see if there is any type of sliding lock to undue so that you can remove it.  If so take it out and put it back in a lock in place 2 or 3 times.

May hopefully just be a bad connection which my be why it's not reading properly.  It shouldntnt need drivers for it to work as it should be able to load a bootle CD/DVD from a bare machine to install windows.

See if it helps, it could well be a fauly drive.
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pscocoa

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Re: Computer help
« Reply #2 on: 20 March 2010, 12:06:05 »
Just sorted it - it is a registry edit job - had to use HP Chat which worked this time ( was a problem before) - so I take back what I said about HP although the web site did not take me anywhere near to the solution that was required. Anyway fixed now - but thanks.

Problem arises from use of mutliple media players - system gets confused.
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