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Author Topic: BT  (Read 768 times)

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Peachy

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BT
« on: 14 June 2010, 15:32:31 »
Anyone know how I get hold of BT?
I need to try and get out of my Broadband contract. I have a HomeHub2 I think is called and they have changed it once already, but I still need to re-boot it about 3 times a day. Trouble is I know I will be put through to India and I will not have a clue what they are saying to me.
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Sixstring

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Re: BT
« Reply #1 on: 14 June 2010, 15:45:23 »
0800-800-060 or 0800-783-0968.

UK call centre numbers.
(although with some of their northern accents you wouldn't think so................Newcastle and Manchester!!!)

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Self confessed Electro-Mechanical nut, Guitarist/Singer and Motorcyclist. Drives an estate due to all the equipment he has to carry,Electrickery fiddler who loves Automatics and BIG Vee engines.

tunnie

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Re: BT
« Reply #2 on: 14 June 2010, 16:06:21 »
you really do need to stop using this site as alternative to Google. Did it ever cross your mind to go to bt.com  ::)
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Richie London

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Re: BT
« Reply #3 on: 14 June 2010, 16:09:14 »
Quote
you really do need to stop using this site as alternative to Google. Did it ever cross your mind to go to bt.com  ::)

but this is much better than google tunnie.
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Sixstring

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Re: BT
« Reply #4 on: 14 June 2010, 16:19:07 »
Just trying to help.............................. :-[ :-X
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Self confessed Electro-Mechanical nut, Guitarist/Singer and Motorcyclist. Drives an estate due to all the equipment he has to carry,Electrickery fiddler who loves Automatics and BIG Vee engines.

Peachy

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Re: BT
« Reply #5 on: 14 June 2010, 16:26:58 »
Quote
you really do need to stop using this site as alternative to Google. Did it ever cross your mind to go to bt.com  ::)

Tunnie, don't start me off. If I could have gotten the number off the BT website I can assure you I would have. I used the number that Mike gave me and I was put thru to a UK call centre. I also remember another member asking for BT advice on here last week and I do NOT remember you giving him the advice (unwanted) and uncalled for that you gave me. Seems you just look for any excuse to have a pop at me. I could have a pop at you for BRAGGING about this and that but I do not. Leave me alone and keep your NASTY remarks to yourself.
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Peachy

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Re: BT
« Reply #6 on: 14 June 2010, 16:38:10 »
After BT ran some line tests they came back with this.......

Download speedachieved during the test was - 4633 Kbps
 For your connection, the acceptable range of speeds is 600-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :6016 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 5000 Kbps
So what they are telling me is I have a PC problem. Cannot be, as the problems persists on 2 Laptops and a Desktop. So none the wiser.
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Sixstring

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Re: BT
« Reply #7 on: 14 June 2010, 16:41:08 »
With respect, luvvy, this points to yet another BT home hub going faulty................

Time to kick up a fuss and ask for an engineer to call.
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Self confessed Electro-Mechanical nut, Guitarist/Singer and Motorcyclist. Drives an estate due to all the equipment he has to carry,Electrickery fiddler who loves Automatics and BIG Vee engines.

Peachy

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Re: BT
« Reply #8 on: 14 June 2010, 16:45:55 »
Quote
With respect, luvvy, this points to yet another BT home hub going faulty................
Time to kick up a fuss and ask for an engineer to call.

I have already had 2 new ones since October.
Guy on phone insisted it was a PC problem, who am I to argue, even though it took ages for the line test page to open whilst he was on the phone with me, and him saying should not take this long to open a page.
Beats Me.
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Sixstring

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Re: BT
« Reply #9 on: 14 June 2010, 16:50:57 »
Give me the info and i will "help things along" a bit.......I should be able to dial into you and check things out. Send me details by PM.
« Last Edit: 14 June 2010, 16:52:07 by Sixstring »
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Self confessed Electro-Mechanical nut, Guitarist/Singer and Motorcyclist. Drives an estate due to all the equipment he has to carry,Electrickery fiddler who loves Automatics and BIG Vee engines.

PhilRich

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Re: BT
« Reply #10 on: 14 June 2010, 17:36:43 »
Quote
0800-800-060 or 0800-783-0968.

UK call centre numbers.
(although with some of their northern accents you wouldn't think so................Newcastle and Manchester!!!)





wyyabuggamarra! theyznowtrangwithewaywetaakupeaa! :o

If tha's avin trubble unerstannin us like, a  cud larn yer sum Geordie? ;) ;D
« Last Edit: 14 June 2010, 17:37:48 by philrich1064 »
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If it ain't broke keep fixing it 'til it is!

Richie London

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Re: BT
« Reply #11 on: 14 June 2010, 17:45:51 »
Quote
Quote
0800-800-060 or 0800-783-0968.

UK call centre numbers.
(although with some of their northern accents you wouldn't think so................Newcastle and Manchester!!!)





wyyabuggamarra! theyznowtrangwithewaywetaakupeaa! :o

If tha's avin trubble unerstannin us like, a  cud larn yer sum Geordie? ;) ;D

thank god i speak the queens english  ;D ;D
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Dishevelled Den

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Re: BT
« Reply #12 on: 14 June 2010, 17:56:57 »
Quote
Quote
0800-800-060 or 0800-783-0968.

UK call centre numbers.
(although with some of their northern accents you wouldn't think so................Newcastle and Manchester!!!)





wyyabuggamarra! theyznowtrangwithewaywetaakupeaa! :o

If tha's avin trubble unerstannin us like, a  cud larn yer sum Geordie? ;) ;D


I worked with a couple of guys from that neck of the woods - I could listen to that accent all day - and frequently did ;D ;D.  Quite musical 8-) 8-) :y

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