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Author Topic: still no netbook!!!!!  (Read 941 times)

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Squidy

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still no netbook!!!!!
« on: 28 August 2010, 08:38:03 »
At the beginning of the week i order a new Netbook from Aria with 2 day delivery, anyway on Thursday my tracking still said "processing" so i rang them up, they said
"oh, sorry the 2 we had in stock are broken so we can't send you one"
so i cancelled my order and found another on Cresent Electronics, i paid extra for next day delivery and rang them up on Friday morning to make sure, they said
"yep, its coming today guaranteed!!!!"
so i waited in all day for it and no show!

Getting a bit annoyed now as two companys have my money (the first im waiting on for a refund) and im selling my PC on Sunday so ill be without a computer if no show today!!!!!  :o
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Turk

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Re: still no netbook!!!!!
« Reply #1 on: 28 August 2010, 10:40:08 »
Ask them which courier company they have used and what the tracking number is.  :y

(Edit: Saturday is not a 'Working Day' and this Monday is a Bank Holiday, so it may well be Tuesday before you see it.)
« Last Edit: 28 August 2010, 10:42:42 by Turk »
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Squidy

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Re: still no netbook!!!!!
« Reply #2 on: 28 August 2010, 10:50:52 »
i asked them for a tracking number on Friday morning and they told me that they hadn't received it yet but i would get it on fri without fail!
just rang them today and they said only the sale's staff are in today so someone will contact me on Tuesday! its just getting stupid!!!
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Gaffers

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Re: still no netbook!!!!!
« Reply #3 on: 28 August 2010, 11:19:59 »
Welcome to the idium that is 'Customer Services' and the oxymoron which is 'Next Day Delivery'....business in the 21st century  :(
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Squidy

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Re: still no netbook!!!!!
« Reply #4 on: 28 August 2010, 11:30:59 »
well i'll wait for them till tuesday then i'll set the wife on them!  ;D she's have them refunding all the money AND getting a new netbook!  8-)
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Gaffers

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Re: still no netbook!!!!!
« Reply #5 on: 28 August 2010, 11:55:17 »
You have a case to claim for the delivery charge back but thats it :y
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