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Please play nicely.  No one wants to listen/read a keyboard warriors rants....

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Author Topic: KwikFit  (Read 3027 times)

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wheels-inmotion

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KwikFit
« on: 17 September 2010, 21:38:26 »
From what i've read online today KF crashed and burned on Watchdog last night, i also read a company statement today highlighting a new initiative toward training staff......

wim says
To late, KF is despised online with endless horror story's. The report was so damaging no national company could honestly hold their head up and say "training" will solve the problem.

I know whats wrong with KF and indeed other national chains because i worked within that arena for 25yrs. It's a realm of starvation wages and bonus's / commission. Staff are forced or lead by greed to hit bonus targets simple as that. Remove the need for greed and offer a true customer service with cheap prices.... Happy days.
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Richie London

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Re: KwikFit
« Reply #1 on: 17 September 2010, 22:06:13 »
if i charged a decent wad for the work i did i would be worth a fortune. unfortunatly i have a consience and cannot rip anyone off. but there are so many who dont give a shite who they rip off. makes me angry.small subcontractors are the worse
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Lizzie_Zoom

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Re: KwikFit
« Reply #2 on: 17 September 2010, 22:09:18 »
Quote
From what i've read online today KF crashed and burned on Watchdog last night, i also read a company statement today highlighting a new initiative toward training staff......

wim says
To late, KF is despised online with endless horror story's. The report was so damaging no national company could honestly hold their head up and say "training" will solve the problem.

I know whats wrong with KF and indeed other national chains because i worked within that arena for 25yrs. It's a realm of starvation wages and bonus's / commission. Staff are forced or lead by greed to hit bonus targets simple as that. Remove the need for greed and offer a true customer service with cheap prices.... Happy days.


Yes, to my knowledge and experience KF's problems go back that far, even when Farmer was in charge!! ::) ::) ::)
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Andy B

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Re: KwikFit
« Reply #3 on: 17 September 2010, 22:28:04 »
Quote
From what i've read online today KF crashed and burned on Watchdog last night, .....

First quarter of an hour .... ish  :y :y
http://www.bbc.co.uk/iplayer/episode/b00tt96k/Watchdog_16_09_2010/
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Vamps

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Re: KwikFit
« Reply #4 on: 17 September 2010, 22:54:42 »
In many years I have had no problem with KF, however has been mostly tyres or work that I have identified... :)  I can't think of a time when they have done a full inspection report like the ones shown, I have never seen on..... :D :D :D
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feeutfo

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Re: KwikFit
« Reply #5 on: 17 September 2010, 22:58:07 »
Hope they go under, no sympathy.  >:(
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charlie

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Re: KwikFit
« Reply #6 on: 17 September 2010, 23:00:56 »
Brings back memorys,after doing a stub axle watching the back wheel overtake me on the a19 >:( :( :o :o
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Dishevelled Den

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Re: KwikFit
« Reply #7 on: 17 September 2010, 23:02:53 »
Quote
Quote
From what i've read online today KF crashed and burned on Watchdog last night, .....

First quarter of an hour .... ish  :y :y
http://www.bbc.co.uk/iplayer/episode/b00tt96k/Watchdog_16_09_2010/

Very disappointing indeed :( :(
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tidla

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Re: KwikFit
« Reply #8 on: 17 September 2010, 23:05:09 »
seven years ago when i was not available to do the job, kwik fit charged £400 for pads and discs all round on a...














rover 400.  not the most expensive in the parts dept. :(
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Psychoca

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Re: KwikFit
« Reply #9 on: 17 September 2010, 23:05:30 »
I have always found KF to be a bunch of sharks, with the exception of the occasional decent centre, which sadly don't last long.  I only ever went to KF twice, first time they tried to sell me everything (tyres, shocks, exhaust), etc...  The second time was purely for an exhaust, but then they ordered the wrong one and what should have been a morning, ended up being all day...  Certainly left me feeling with the big avoid...  Then again, I avoid pretty much all of the main stream tyre/exhaust places anyway...
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tidla

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Re: KwikFit
« Reply #10 on: 17 September 2010, 23:11:38 »
wim. do you sell tyres as well? ::)
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unlucky alf

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Re: KwikFit
« Reply #11 on: 17 September 2010, 23:29:16 »
I went in a KF for an exhaust on a cavalier sri, was then told my struts were leaking, luckily i knew the smell of duck oil which at the time was only available to the trade, the buggers had sprayed my struts with it, after an arguement with the spotty manager he told me just to go & didnt charge me for the exhaust :y
& on another occasion i saw one of them destroy the wheel studs on a rolls royce, he didnt know that they were left hand thread when trying to put the nuts back on. ;D ;D
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Elite Pete

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Re: KwikFit
« Reply #12 on: 17 September 2010, 23:31:48 »
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wim. do you sell tyres as well? ::)
Yep  :y
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SP_3.2

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Re: KwikFit
« Reply #13 on: 18 September 2010, 00:33:54 »
Quote
Quote
Quote
From what i've read online today KF crashed and burned on Watchdog last night, .....

First quarter of an hour .... ish  :y :y
http://[/highlight]http://www.bbc.co.uk/iplayer/episode/b00tt96k/Watchdog_16_09_2010/

Very disappointing indeed :( :(

Just had a look at it and the guy that came to check out the Volvo was in an Omega :y :y.
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Also drive a Savage 25 niro truck...and flys a Bell 47 twister Savage 46 ss and a Tamiya audi TT ..for now.

wheels-inmotion

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Re: KwikFit
« Reply #14 on: 18 September 2010, 09:17:03 »
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wim. do you sell tyres as well? ::)

Yep and suspension, brakes, exhausts  :y
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