They pay people to do this,
Sad but true. They even pay people in other countries to do this.

To set the scene, I work all sorts of crappy hours, including nights, so react quite badly to being called four times a day, by some one in India (who claims to be in Brighton), about a late payment of £22 for a card that I cannot use.

3 recent conversations that I had with Lloyds credit card people went something along the line of:
Call 1.

- Hello, is that mr taxi al?
Yes.
- I'm calling about your credit card bill that was due today.
When i receive it i shall pay it.
- Right. you could make a payment now, over the phone...
I
could also win the lottery and could be hit by a bus.
- I'm sorry, I don't understand. do you have a work number that we can take?
What so you can ring me six times a day instead of four?
- I'm sorry I don't understand.
It's quite simple really, I work nights, it's 11 am here and I've just told you I'll pay my bill when I get it, so stop wasting my time and yours. Good bye.
- I think he hung up.
Call 8, four days later.

- Hello, is that mr taxi al?
Yes.
- I'm calling about your credit card bill that is over due.
And?
- Well it's over due.
Right so you're phoning me in the middle of the day, when I've already told you that I work nights,
about a £22 bill for a card that I cannot use?
- er well the payment is due.
As is my sleep. for the final time, I'll pay my bill when it arrives. Wake me up again, and I'll not be so polite.
- He's hung up again.
Call 12, two days later.

- Hello mr taxi al.
Let me stop you there. I paid my bill this morning.
- I'm sorry we have no record of that.
Not my problem, I'm reporting you to the FSA for harassment, now Fcku off.
There wasn't a call 13.

King bankers
