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[Banjax]

what would the shareholders think if British Gas started throwing money at proper customer service? They'd be up in arms 

Tell Sid your woes Liz 

We sold our shares BJ back in the 1980s for a quick profit when we needed the money!   Good old Maggie!!

yeah, she sold shares we all owned back to us - you're right - she was a genius 

what next? the water? 
nah, that wouldn't happen 

No BJ, as a British Gas customer we were given the shares

I'm far too young to remember all the ins and outs Liz 

[Lizzie_Zoom]

what would the shareholders think if British Gas started throwing money at proper customer service? They'd be up in arms 

Tell Sid your woes Liz 

We sold our shares BJ back in the 1980s for a quick profit when we needed the money!   Good old Maggie!!

yeah, she sold shares we all owned back to us - you're right - she was a genius 

what next? the water? 
nah, that wouldn't happen 

No BJ, as a British Gas customer we were given the shares

I'm far too young to remember all the ins and outs Liz 

Oh, shooooooooooshhh!!

[russ0205]

Have to put my two pennath in here up until two years ago i was a british gas engineer, The engineer can only do the jobs in the order he has been given them he cannot change an am to a pm, That has to be done by the office, so don't moan at the engineer he is allways on the front line,
When i started on BG customers came first but not any more each engineer is monitored on first time fix how many upgrades/any products in fact he is no longer an engineer he has to be a salesman also, If they told you am and he came p m you can claim £10 as a broken promise,