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[Markjay]

In Auto Express' customer satisfaction survey, 7 out of the 15 lowest placed (out of 100 models) were Vauxhalls... in fact no Vauxhall made it into the top 80... Ouch 

[Del Boy]

Got the link for that?

[MickAP]

I was reading that load of tripe the other day at the doc's waiting room, well that's where they all end up.

They were comparing a Vw Golf vs Skoda Suberb
Are they built on the same platform?, but in size and handling surely they are totally different.

Mick

[Markjay]

Got the link for that?

The 2010 results are not published on the Auto Express' website yet, I got this off a magazine I bought at the newsagent.

[Markjay]

Got the link for that?

The 2010 results are not published on the Auto Express' website yet, I got this off a magazine I bought at the newsagent.

But these are last years' results:

http://www.autoexpress.co.uk/carreviews/driver_power_2009/archive/

Vx faired considerably better then.... the Corsa was in 55th place.

[tunnie]

its the dealers which are the problem 

[Markjay]

To be fair, customers' satisfaction surveys are subjective, and represent mainly the customers' expectations. So if people expect more from Vx, they are unhappy... Similarly, the Tata Nano might do well when it is sold over here because people won't expect too much of it in the first place.

[jonnycool]

To be fair, customers' satisfaction surveys are subjective, and represent mainly the customers' expectations. So if people expect more from Vx, they are unhappy... Similarly, the Tata Nano might do well when it is sold over here because people won't expect too much of it in the first place.

But the dealers should know what people expect of them by now, they're big enough to make good customer service happen and to train their staff accordingly

Jon

[Seth]

To be fair, customers' satisfaction surveys are subjective, and represent mainly the customers' expectations. So if people expect more from Vx, they are unhappy... Similarly, the Tata Nano might do well when it is sold over here because people won't expect too much of it in the first place.

But the dealers should know what people expect of them by now, they're big enough to make good customer service happen and to train their staff accordingly

Jon

Here, here!

[saltyone]

    the vauxhall dealers in my town are the pits , rude .
    ignorant and poorly trained , example i went in last week
    waited 20 Min's b4 a parts manager came out . i wanted
    order a plastic washer for the drivers door check ,
    ( the cracking was doing my head in lol ) anyway , he
     told me NONE IN STOCK  and they come in packs of 50
    and he would not order them as he did not want 49 left
    on his shelf . tosser .  customer service in the uk is
    crap . sorry rant over lol   

[unlucky mark mv6]

In Auto Express' customer satisfaction survey, 7 out of the 15 lowest placed (out of 100 models) were Vauxhalls... in fact no Vauxhall made it into the top 80... Ouch 

They obviously dont know a good car when they see one then.

[Macduff]

The cars are brilliant its the dealers who let them down every time

[steve2.5cd]

Well i rate my miggy 10/10. Stuff what their reports say ! lol

[dad1uk]

Well i rate my miggy 10/10. Stuff what their reports say ! lol

I'll second that!

[tidla]

I was reading that load of tripe the other day at the doc's waiting room, well that's where they all end up.

They were comparing a Vw Golf vs Skoda Suberb
Are they built on the same platform?, but in size and handling surely they are totally different.

Mick

2007 mag then??