Why Vauxhall are Numpties:Yesterday on the phone:Me: Hi I need the bolt that secures the auxilary belt tensioner to the cylinder block please
Vx: Ok, I don't have any here I'll order one in
Yesterday at Vauxhall while having gearbox reprogrammed:Me: Hi, just want to check you've ordered my bolt for tomorrow
Vx: No we haven't
Me: Can you do it then please?
Vx: Yes, we'll phone you when its here tomorrow
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Today at VauxhallMe: Hi I'm here for my bolt that you ordered yesterday
Vx: Here you go
Me: Thats the wrong bolt - and why have you ordered two of them?!
Vx: errrrrrrrrr
Me: Those are the bolts that you'd use to secure the tensioner pulley to the tensionor assembly - and what made you think you would need two of them exactly?

!
Vx: errrrrrrrrr
Me: Can we order the right one now please, is that possible?
Vx: Can't find it, its not on the screen
Me: Give me the mouse
Me: There it is (under alternator for some reason)
Me: Please order me one of those for tomorrow
Vx: Ok, you can come and collect it tomorrow morning
Me: No, you can bring it to me at work as I'm fed up of driving all the way down here to help you do your job
Vx: Ok.
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What a bunch of f**king idiots.
So hopefully tomorrow I'll actually get the right bit.