My brother back in january bought himself a Lexus from a used car dealer local to us which tends to specialise in nice cars, at the time of purchase the dealer stated it had full service history and he was waiting for the previous owner to drop it in, it has taken over 8 months to finally get a service book...
in the meantime my brother had checked out from lexus as to whether it did have service history, which it does, mostly from main lexus dealers, and so we were just waiting for the book which even now has never surfaced. we called in last thursday and the dealer then produced a booklet with service details written in, which they had written in themselves from information they claim to have got from Lexus, now although we know for certain it has full service history, the dealer wrote a service log for the 50k service, even tho we know it wasn't done at a lexus dealer
I'm just wondering whether anyone knows where my brother stands by way of getting his money back on the car.. on the grounds that the dealer never managed to provide the authentic documents of history they said it had with it at time of sale