To me its not.....the service is poor and the comms is dreadful. The doctors are lacking the basic diagnostic skills and the left hand does not know what the right hand is doing (hence why results are forever being lost and the wrong instructions given).
E.g. My little 3 year old needed a blood test, for this he had to go to the main hospital in Nottingham, we were give the forms etc and off we went. When we arrived we were asked if we had put the cream on his arm that the doctor had given us (required to bring the veins up in a young childs arm), we said no, we hadn't been given any cream, Ow you would have been, its on prescription...(my comment is not repeatable).
So, blood sample was eventualy taken.
Phone up the GP 2 days later, the results have been lost....
Ok, can we have a prescription for the required cream and some ne forms....what cream was the replay.....again, my comment is not repeatable.
And I wont go into how my father in law was treated during his last few weeks in Leicester Glenfield.
Incompitence!
I want to be treated like a customer, not an inconvenience.