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Author Topic: Please rip me off!  (Read 2639 times)

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Malcolm_D

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Please rip me off!
« on: 05 November 2010, 19:20:15 »

This relates to a long story of air con woes which I will avoid going over.  :(
My issue is that I had a leaking service connector valve on the air con, I went into my local dealer and the quoted me 5 hours of labour and the cost of the part £180 ish to sort the problem.  :o :o
Thanks to the guys on here I was informed that the valves can be replaced on their own for about £5 each,  :) So why the hell did I get a BS quote instead of being told by the stealers that all they needed to replace was the valve and then regas the beast?  >:( I specifically told tham that the valve was leaking so they cannot claim ignorance.
If it were not for the OOfs I could be seriously skint for no reason.  >:( >:(
Beware the stealers, always check with the OOFs.  :y
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Big_Roger

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Re: Please rip me off!
« Reply #1 on: 06 November 2010, 12:04:49 »

Hi,
Did you get the valves separately and find someone with the fitting tool & fitted OK

Is your Aircon OK now ?

Roger
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Be patient ! Something else will go wrong for you to fix if you wait long enough !!

Malcolm_D

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Re: Please rip me off!
« Reply #2 on: 06 November 2010, 15:17:14 »

Sourced the valves, the one which leaked can be removed as a unit rather than having to removed the valve from its holder - it simply screws off. Got it booked in for Tuesday at a garage I trust who do air con regassing, they will pressure test the system, clean and regas - fingers crossed!
Big thanks to you  :y for getting me heading in the right direction and to AndyC for the diagrams.  :y
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feeutfo

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Re: Please rip me off!
« Reply #3 on: 06 November 2010, 16:32:04 »

Stealerships aren't known as stealers for no reason. Always ask here first IMO. Even for simple stuff, solutions are always evolving and changing according to knew products, ideas and procedures.

Idealy only use the parts dept for the cheep stuff, they do some good deals such as gm spark plugs and oil, ESP on trade club, but I think it's safe to say, avoid the service dept like death itself.  >:(
« Last Edit: 06 November 2010, 16:33:00 by chrisgixer »
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Andy B

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Re: Please rip me off!
« Reply #4 on: 06 November 2010, 16:42:34 »

Quote
Stealerships aren't known as stealers for no reason. Always ask here first IMO. Even for simple stuff, solutions are always evolving and changing according to knew products, ideas and procedures.

Idealy only use the parts dept for the cheep stuff, they do some good deals such as gm spark plugs and oil, ESP on trade club, but I think it's safe to say, avoid the service dept like death itself.  >:(

Having strayed into Ford's parts dept next to our Vauxhall dealership I can say that in Bury (Lancs  ;)) Vauxhall win hands down. I only wanted a fan belt ..... admittedly it was for a  20+ yrs old Granada ..... I even went in with a Motorcraft part number from the old belt, but was treated with complete indifference by the short 4rse little tw@ on the other side of the counter ..... I felt like dragging him over it.  >:(  >:(  >:(  >:(

I'd like to see the Manager please!!!!!! ..... he was very helpfull ...... I think he'd have liked to thump him  too  ::)   ;D  :y
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feeutfo

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Re: Please rip me off!
« Reply #5 on: 06 November 2010, 16:49:49 »

Quote
Quote
Stealerships aren't known as stealers for no reason. Always ask here first IMO. Even for simple stuff, solutions are always evolving and changing according to knew products, ideas and procedures.

Idealy only use the parts dept for the cheep stuff, they do some good deals such as gm spark plugs and oil, ESP on trade club, but I think it's safe to say, avoid the service dept like death itself.  >:(

Having strayed into Ford's parts dept next to our Vauxhall dealership I can say that in Bury (Lancs  ;)) Vauxhall win hands down. I only wanted a fan belt ..... admittedly it was for a  20+ yrs old Granada ..... I even went in with a Motorcraft part number from the old belt, but was treated with complete indifference by the short 4rse little tw@ on the other side of the counter ..... I felt like dragging him over it.>:(  >:(  >:(  >:(

I'd like to see the Manager please!!!!!! ..... he was very helpfull ...... I think he'd have liked to thump him  too  ::)   ;D  :y
;D well give us a shout next time your in there, we'll come and watch/help.  ;D  :y
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Andy B

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Re: Please rip me off!
« Reply #6 on: 06 November 2010, 16:56:08 »

Quote
...., we'll come and watch/help;D  :y

I  wouldn't have needed any help.   ;)  ;)  ;)
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feeutfo

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Re: Please rip me off!
« Reply #7 on: 06 November 2010, 16:59:39 »

Quote
Quote
...., we'll come and watch/help;D  :y

I  wouldn't have needed any help.   ;)  ;)  ;)
Aw, your no fun.  ;D
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Andy B

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Re: Please rip me off!
« Reply #8 on: 06 November 2010, 17:09:14 »

Quote
Quote
Quote
...., we'll come and watch/help;D  :y

I  wouldn't have needed any help.   ;)  ;)  ;)
Aw, your no fun.  ;D

 ;D  ;D  ;D  :y
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V6 CDX-er

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Re: Please rip me off!
« Reply #9 on: 08 November 2010, 11:06:22 »

Quote
Quote
Stealerships aren't known as stealers for no reason. Always ask here first IMO. Even for simple stuff, solutions are always evolving and changing according to knew products, ideas and procedures.

Idealy only use the parts dept for the cheep stuff, they do some good deals such as gm spark plugs and oil, ESP on trade club, but I think it's safe to say, avoid the service dept like death itself.  >:(

Having strayed into Ford's parts dept next to our Vauxhall dealership I can say that in Bury (Lancs  ;)) Vauxhall win hands down. I only wanted a fan belt ..... admittedly it was for a  20+ yrs old Granada ..... I even went in with a Motorcraft part number from the old belt, but was treated with complete indifference by the short 4rse little tw@ on the other side of the counter ..... I felt like dragging him over it.  >:(  >:(  >:(  >:(

I'd like to see the Manager please!!!!!! ..... he was very helpfull ...... I think he'd have liked to thump him  too  ::)   ;D  :y


I can never understand that attitude from people. It doesn't matter how small a customer is, they are still a customer, still spending money, still paying your wages. Just because they are coming in and spending £10 today, doesn't mean that they won't be coming back and spending £1000 or even £10'000 tomorrow.
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Kevin Wood

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Re: Please rip me off!
« Reply #10 on: 08 November 2010, 11:24:18 »

Quote

Having strayed into Ford's parts dept next to our Vauxhall dealership I can say that in Bury (Lancs  ;)) Vauxhall win hands down. I only wanted a fan belt ..... admittedly it was for a  20+ yrs old Granada ..... I even went in with a Motorcraft part number from the old belt, but was treated with complete indifference by the short 4rse little tw@ on the other side of the counter ..... I felt like dragging him over it.  >:(  >:(  >:(  >:(

I'd like to see the Manager please!!!!!! ..... he was very helpfull ...... I think he'd have liked to thump him  too  ::)   ;D  :y

Contrary to my experiences. When I was building the kit car I pestered the local Ford dealers endlessly. They were always able to find parts I needed despite normally not being able to tell them what vehicle / model / VIN / Reg. number they came from.

The local Vauxhall dealer have often struggled to find the right parts even when I can give them all of the above, and the part number of the part. ::)

It all comes down to whether the guy at the counter can be bothered. :(

Kevin
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Andy B

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Re: Please rip me off!
« Reply #11 on: 08 November 2010, 11:37:35 »

Quote
.....
It all comes down to whether the guy at the counter can be bothered. :(

Kevin

In a nut shell!  :y  :y
Which is why andyc @ Drive can get you parts that other dealers say are NLS, even if they've to come from Germany  ;)  ;)
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Dave Elite

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Re: Please rip me off!
« Reply #12 on: 08 November 2010, 12:24:23 »

Quote
This relates to a long story of air con woes which I will avoid going over.  :(
My issue is that I had a leaking service connector valve on the air con, I went into my local dealer and the quoted me 5 hours of labour and the cost of the part £180 ish to sort the problem.  :o :o
Thanks to the guys on here I was informed that the valves can be replaced on their own for about £5 each,  :) So why the hell did I get a BS quote instead of being told by the stealers that all they needed to replace was the valve and then regas the beast?  >:( I specifically told tham that the valve was leaking so they cannot claim ignorance.
If it were not for the OOfs I could be seriously skint for no reason>:( >:(
Beware the stealers, always check with the OOFs.  :y
Getting yourself "seriously skint" for the sake of air con would seem a bit silly as well.
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ted_one

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Re: Please rip me off!
« Reply #13 on: 08 November 2010, 12:50:20 »

Had the same with my local stealers for a schrader valve on my 3.2 a/c total bill £600 and that was 2years ago!!
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wingman

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Re: Please rip me off!
« Reply #14 on: 08 November 2010, 14:28:11 »

Quote
Sourced the valves, the one which leaked can be removed as a unit rather than having to removed the valve from its holder - it simply screws off. Got it booked in for Tuesday at a garage I trust who do air con regassing, they will pressure test the system, clean and regas - fingers crossed!
Big thanks to you  :y for getting me heading in the right direction and to AndyC for the diagrams.  :y

Malcolm can you detail source as I have had same prob only valve did eventually reseat after re-gas but I don't think system was completely topped up. Had same experience as others with the local stealers although this was surprising as they are normally fairly good and it helps knowing the guy behind the parts counter who gives me trade. Some GM parts are better priced and quality than alternative pattern ones in my experience, although the price on some of them is nothing short of exorbitant and pattern parts or secondhand is way to go.
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