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Author Topic: Very unhappy daughter  (Read 2292 times)

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Nickbat

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Very unhappy daughter
« on: 01 February 2008, 21:21:01 »
My daughter's 7th birthday today and I got here a portable DVD player (in pink, just as she wanted!!). I was lucky as it was the last one in the shop!

She showed it off to all her friends today and was as happy as can be....until she accidentally dropped it on the kitchen floor (no more than 2 feet onto lino) as she was taking it back into the lounge to get recharged..

TFT is stuffed I think. It only shows two very thin vertical coloured lines. Daughter is distraught, tears everywhere. Problem is I don't think I can get hold of another one like it and, as it's an obscure German make (Trekstor), I'm not sure I can even get it repaired.

Sad end to a happy day.  :'( :'(
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Entwood

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Re: Very unhappy daughter
« Reply #1 on: 01 February 2008, 21:24:03 »
theres a slim possibility the screen ribbon cable has come dislodged  .. might be worth taking it apart to check ?? if it is it is usually just a push back on ... :(
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Darth Loo-knee

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Re: Very unhappy daughter
« Reply #2 on: 01 February 2008, 21:28:47 »
Take it back with the packaging and complain that you want a replacement, because it was a present for your daughter and its broken :y
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Tony H

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Re: Very unhappy daughter
« Reply #3 on: 01 February 2008, 21:29:07 »
Bugg@r :(
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amigov6

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Re: Very unhappy daughter
« Reply #4 on: 01 February 2008, 21:29:52 »
Best of British.
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MutantCav

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Re: Very unhappy daughter
« Reply #5 on: 01 February 2008, 21:30:51 »
If its new it will be under warranty?? Take it back get it sorted :)
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Vamps

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Re: Very unhappy daughter
« Reply #6 on: 01 February 2008, 21:32:11 »
You have my deapest sympathy, my daughter is 7 and can get quite emotional. :) :) :)
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zippo

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Re: Very unhappy daughter
« Reply #7 on: 01 February 2008, 21:40:58 »
sorry to hear that hope that its sorted mate i cant think of anything worse for a young'un than crying on their birthday
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waspy

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Re: Very unhappy daughter
« Reply #8 on: 01 February 2008, 21:41:13 »
Iv'e just had a look on ebay, there's a few on there.  :y
One i noticed was new & £29.99 + post
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Nickbat

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Re: Very unhappy daughter
« Reply #9 on: 01 February 2008, 21:41:36 »
Quote
theres a slim possibility the screen ribbon cable has come dislodged  .. might be worth taking it apart to check ?? if it is it is usually just a push back on ... :(

Hmm, that sounds interesting. The fall didn't even make a scratch on the casing. As far as taking it back is concerned, that was the last one in the shop and they will not be getting any more. Obviously, taking it apart would ruin any warranty. It cost £65, so it's not a top-end model and much as I don't like throwing that sort of money away, it's not the end of the world. I just want my little princess to be happy again...and soon!

Should I try Entwood's suggestion?  :-/
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zippo

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Re: Very unhappy daughter
« Reply #10 on: 01 February 2008, 21:44:09 »
Quote
Quote
theres a slim possibility the screen ribbon cable has come dislodged  .. might be worth taking it apart to check ?? if it is it is usually just a push back on ... :(

Hmm, that sounds interesting. The fall didn't even make a scratch on the casing. As far as taking it back is concerned, that was the last one in the shop and they will not be getting any more. Obviously, taking it apart would ruin any warranty. It cost £65, so it's not a top-end model and much as I don't like throwing that sort of money away, it's not the end of the world. I just want my little princess to be happy again...and soon!

Should I try Entwood's suggestion?  :-/
defo cant do any harm
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Vamps

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Re: Very unhappy daughter
« Reply #11 on: 01 February 2008, 21:45:28 »
Quote
Quote
theres a slim possibility the screen ribbon cable has come dislodged  .. might be worth taking it apart to check ?? if it is it is usually just a push back on ... :(

Hmm, that sounds interesting. The fall didn't even make a scratch on the casing. As far as taking it back is concerned, that was the last one in the shop and they will not be getting any more. Obviously, taking it apart would ruin any warranty. It cost £65, so it's not a top-end model and much as I don't like throwing that sort of money away, it's not the end of the world. I just want my little princess to be happy again...and soon!

Should I try Entwood's suggestion?  :-/

I guess you have 2 options, take it back and get a refund and buy another one, or try and fix it. The worst that is going to happen is you have to buy another one. I guess you have till the morning to find a solution.
 :) :) :)
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waspy

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Re: Very unhappy daughter
« Reply #12 on: 01 February 2008, 21:52:42 »
You could take it back & ask for a replacement, they don't have a replacement so you get your £s back.
Under the sale of goods act, you're elligeble for replace or refund There's more out there  :y
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Baron Von Spongebob

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Re: Very unhappy daughter
« Reply #13 on: 01 February 2008, 22:02:28 »
No harm in taking it back and see what they say..Damaged when you opened it..I bet it ruined her day but im sure you can brighten it up again..Good luck and happy birthday to your little girl.  :y
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Tony H

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Re: Very unhappy daughter
« Reply #14 on: 01 February 2008, 22:03:25 »
If its from a large store they probably wont even check it they'll just take your word for it and refund or replace, and bounce it back to the manufacturers for there refund
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