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Author Topic: Help with SKY  (Read 3102 times)

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Big Fra

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Help with SKY
« on: 02 February 2008, 19:12:55 »

I dont know if this is the right area for this post, but here goes.

Does anyone know how to re-align a sky dish?
High winds have knocked mine off line, SKY want £55 just to move it back again.
After giving them £40 a month for at least 5 years you would think this would be a complimentary service.

Can anyone help me?
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zippo

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Re: Help with SKY
« Reply #1 on: 02 February 2008, 19:17:02 »

farther in law does it with a compass, south east thats about all i know
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Marks DTM Calib

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Re: Help with SKY
« Reply #2 on: 02 February 2008, 19:24:58 »

Quote
I dont know if this is the right area for this post, but here goes.

Does anyone know how to re-align a sky dish?
High winds have knocked mine off line, SKY want £55 just to move it back again.
After giving them £40 a month for at least 5 years you would think this would be a complimentary service.

Can anyone help me?

Not a problem.

Phone customer services and say you wish to cancel your subscription as the setup has failed and at this time you are unable to fund the repair.

They will send somebody out free of charge to sort it rather than loose your subscription.....
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zippo

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Re: Help with SKY
« Reply #3 on: 02 February 2008, 19:27:39 »

Quote
Quote
I dont know if this is the right area for this post, but here goes.

Does anyone know how to re-align a sky dish?
High winds have knocked mine off line, SKY want £55 just to move it back again.
After giving them £40 a month for at least 5 years you would think this would be a complimentary service.

Can anyone help me?

Not a problem.

Phone customer services and say you wish to cancel your subscription as the setup has failed and at this time you are unable to fund the repair.

They will send somebody out free of charge to sort it rather than loose your subscription.....
love it
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mantahatch

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Re: Help with SKY
« Reply #4 on: 02 February 2008, 19:35:47 »

Quote
Quote
I dont know if this is the right area for this post, but here goes.

Does anyone know how to re-align a sky dish?
High winds have knocked mine off line, SKY want £55 just to move it back again.
After giving them £40 a month for at least 5 years you would think this would be a complimentary service.

Can anyone help me?

Not a problem.

Phone customer services and say you wish to cancel your subscription as the setup has failed and at this time you are unable to fund the repair.

They will send somebody out free of charge to sort it rather than loose your subscription.....

I can also confirm this, had two problems in the past 12 months, they say they will charge you. So you just go to cancel and they cave in and send someone for free.
They are terrified of loosing customers to freeview, and will probably loose them if they are not careful and don't supply the service.

Mike
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STMO123

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Re: Help with SKY
« Reply #5 on: 02 February 2008, 19:38:10 »

Look at your neighbours dish and point yours in roughly the same direction. should work as some of the dishes in my roed look way off.
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zippo

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Re: Help with SKY
« Reply #6 on: 02 February 2008, 19:47:37 »

Quote
farther in law does it with a compass, south east thats about all i know
you couldn,t make this up
just phoned the farther in law to check on the s/e info he's only had the same problem, gone up on the roof slipped ,fell off sprained his back the Muppet. good thing he lives in a bungalow, lmao
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Marks DTM Calib

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Re: Help with SKY
« Reply #7 on: 02 February 2008, 20:22:55 »

Quote
Quote
Quote
I dont know if this is the right area for this post, but here goes.

Does anyone know how to re-align a sky dish?
High winds have knocked mine off line, SKY want £55 just to move it back again.
After giving them £40 a month for at least 5 years you would think this would be a complimentary service.

Can anyone help me?

Not a problem.

Phone customer services and say you wish to cancel your subscription as the setup has failed and at this time you are unable to fund the repair.

They will send somebody out free of charge to sort it rather than loose your subscription.....
love it

It works every time!
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Tommy

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Re: Help with SKY
« Reply #8 on: 02 February 2008, 20:30:36 »

Recently I noticed B&Q do sat dishs and sell signal meters. Can't remember how much they were but I think they were under £20 (the meter that is)
« Last Edit: 02 February 2008, 20:31:26 by tomlusc »
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maria

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Re: Help with SKY
« Reply #9 on: 02 February 2008, 20:33:03 »

I had the same sort of thing last oct with my box that went and i rang them up saying can anyone come out and repair it yes they said but it will cost you £65 for them to come out and i said OK but i don't have that sort of money, and the next day i rang them up to cancel my subscription and said that i don't want it any more and they offered me the sky + box for £49 which  normally it would of cost me £149 for the box so i got a good Dael and a good result and after coming off the phone i was so pleased and had a big smile on my face so it pays to ring them back  and they will come out and repair it :y
« Last Edit: 02 February 2008, 20:35:14 by Maria »
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Martin_1962

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Re: Help with SKY
« Reply #10 on: 02 February 2008, 21:16:28 »

I had Sky try to sell to me once and they kept on about their PVR - so I sent the salesdroid off to the pacefreetoview web site and told him to read about the Twin ;D
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Re: Help with SKY
« Reply #11 on: 02 February 2008, 22:48:02 »

Marks_DTM is correct - they bend over backwards if they think you will cancel.  The thing is, be prepared to go through with the cancellation as well ;)
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Re: Help with SKY
« Reply #12 on: 02 February 2008, 22:56:11 »

Quote
Marks_DTM is correct - they bend over backwards if they think you will cancel.  The thing is, be prepared to go through with the cancellation as well ;)
Never had Sky, the prices are ludicrous! Not much decent stuff on telly anyway.  ::)
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Re: Help with SKY
« Reply #13 on: 02 February 2008, 23:38:21 »

Quote
Quote
Marks_DTM is correct - they bend over backwards if they think you will cancel.  The thing is, be prepared to go through with the cancellation as well ;)
Never had Sky, the prices are ludicrous! Not much decent stuff on telly anyway.  ::)

I tend to agree, we pay £39 a month and still struggle to find anything, what we tend to watch is on freeview anyway and we still have a digi airial from before, cant remember what it was called.
 :)
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theolodian

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Re: Help with SKY
« Reply #14 on: 02 February 2008, 23:43:03 »

Quote
Quote
Quote
Marks_DTM is correct - they bend over backwards if they think you will cancel.  The thing is, be prepared to go through with the cancellation as well ;)
Never had Sky, the prices are ludicrous! Not much decent stuff on telly anyway.  ::)

I tend to agree, we pay £39 a month and still struggle to find anything, what we tend to watch is on freeview anyway and we still have a digi airial from before, cant remember what it was called.
 :)
Yeah, we're thinking of dumping Wirgin. Too bad no freeview in our part of town, but can get it over BT broadband with free PVR so considering that.
« Last Edit: 02 February 2008, 23:43:18 by theolodian »
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Trains may have been invented here, but public transport is a foreign concept!
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