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Author Topic: Samsung LCD Tv problem - Sorry about it being about another TV question  (Read 2923 times)

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SJKOO01

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Tonight the Tv has started to act up, it's a Samsung LE37R8 LCD model, and it seems to be now having a ghost image from the previous image everytime the picture changes.

I'm assuming it could be something to do with some sort of video card inside the Tv ?

Or is it time to save the pennies and buy a new Tv.

The best way I can try to explain in a picture form is below

Original picture


Then once picture changes, have a ghost picture of the previous image  ???


Any help or advice would be appreciated please.
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blackviper90210

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Hi Mike,

Have you tried a factory reset? The PIN codes are usually 0000.

Might be worth ago as it could just be a software bug, you can then download updates to see if that cures it ???


HTH's mate :y

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Plomien

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Sounds like a form of screen burn. You can try putting a pure white image on the screen for 5-10 minutes but turn the brightness down
I would be inclined to speak to Samsung, if that doesn't work, they were really good when my TV played up
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SJKOO01

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Thanks  :y

I'll give both ideas a go as it'll cost nothing at the moment, as don't really want to shell out for a new tv just yet if I can help it!
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Martian

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That looks like a driver board problem to me.
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SJKOO01

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That looks like a driver board problem to me.

If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again  ???
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ninjapirate

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I sometimes get that on one of my samsungs, you know when they add something to a pic like a logo or some writting, when they remove it you can still just about see it for a bit. the tech knowledge on here is pretty insane  :y
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Martian

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That looks like a driver board problem to me.

If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again  ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?
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SJKOO01

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That looks like a driver board problem to me.

If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again  ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?

The Tv is about 18 months old and I thought it might be the case regarding repair cost  :-\ .

Time to start saving the pennies then by the looks of it  :-\

Appreciate everyone's help  :y 
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Taxi_Driver

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That looks like a driver board problem to me.

If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again  ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?

The Tv is about 18 months old and I thought it might be the case regarding repair cost  :-\ .

Time to start saving the pennies then by the looks of it  :-\

Appreciate everyone's help  :y

According to this

http://www.samsung.com/my/support/warrantyinformation/warrantyInformation.do?page=POLICY.WARRANTY

your tv has a 2 yr warranty  :y
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SJKOO01

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That looks like a driver board problem to me.

If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again  ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?

The Tv is about 18 months old and I thought it might be the case regarding repair cost :-\ .

Time to start saving the pennies then by the looks of it  :-\

Appreciate everyone's help  :y

According to this

http://www.samsung.com/my/support/warrantyinformation/warrantyInformation.do?page=POLICY.WARRANTY

your tv has a 2 yr warranty  :y

Thanks for that T.D  :y
However, mine's a factory refurbished one which, only has 12 months RTB warranty.  Was hoping that it could have been a DIY repair / fix if possible to save costs.
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Lazydocker

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That looks like a driver board problem to me.

If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again  ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?

The Tv is about 18 months old and I thought it might be the case regarding repair cost :-\ .

Time to start saving the pennies then by the looks of it  :-\

Appreciate everyone's help  :y

According to this

http://www.samsung.com/my/support/warrantyinformation/warrantyInformation.do?page=POLICY.WARRANTY

your tv has a 2 yr warranty  :y

Thanks for that T.D  :y
However, mine's a factory refurbished one which, only has 12 months RTB warranty.  Was hoping that it could have been a DIY repair / fix if possible to save costs.
Worth doing a little research... I'm sure under EU law it should be covered :-\ :-\ Is that something that the EU Law actually benefits us for? :o :o :o Can't be :D :D :D
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unlucky alf

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I had the same problem but believe it or not is was due to the DVD player even though I wasnt playing a dvd :o, As soon as i took it out of line the problem went away :y.
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Martian

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Thanks for that T.D  :y
However, mine's a factory refurbished one which, only has 12 months RTB warranty.  Was hoping that it could have been a DIY repair / fix if possible to save costs.
Worth doing a little research... I'm sure under EU law it should be covered :-\ :-\ Is that something that the EU Law actually benefits us for? :o :o :o Can't be :D :D :D
I agree with LD, much of SOGA is subjective and open to interpretation but if applied in the right way it can work for you.

Most folk out there have an idea of how long they can expect something to reasonably work for, and most folk out there these days expect to see a life expectancy of at least 3 years for a TV regardless of whether it's refurbed or not.

Have you actually called Samsung to see what their take on it is?
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blackviper90210

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iirc that the sale of goods act gives the customer protection for 6 years.....not a 100% though :-\
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