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[TheBoy]

Bloody thing has gone wrong again  

Only this time, it won't stay on more than a few mins before the picture goes.  And can't even report it faulty until Tuesday as Samsung service closed until then (and place I bought from won't deal in any way shape or form, claiming, wrongly, that the warranty is with Samsung).

Added to that, I know Samsung's local repairer in Banbury do not hold any M87 parts in stock, so that will be another 2 weeks  .

PSU aside, this set only has 2 component parts, and the main board has already been changed, so I guess they will try the panel itself next.


Last 3 TVs I've had have all caused me nothing but grief - the Sony, well, enough said. Piece of shit Sony junk. The Dell, and excellent little set let down by poor DTV software causing the DTV tuner to not always initialise. The Samsung, brilliant set, but failed twice now in 5 months.

[MikeDundee]

I have a Philips Plasma never let me down yet in 3 and a half years ...and I'm not selling it

[waspy]

Frustrating pal, i know how it feels. Iv'e a Panasonic & i can't fault it in any way, before that i had an Hitachi which was a bloody good set.
Iv'e also an Hitachi portable in the bedroom that i bought when i was married, it's a good 19 years old now & iv'e never had any repairs done to it.
You say the Samsungs failed twice in five months, is this how long you've the set? I ask, because the sale of goods act says that the retailer is responsible for the first six months after sale.
Check out this site http://www.consumerdirect.gov.uk or give them a call on 08454 04 05 06.
HTH

[Timbuk]

I have a Philips Plasma never let me down yet in 3 and a half years ...and I'm not selling it

Apart from the missing pixels at the bottom

[MikeDundee]

I have a Philips Plasma never let me down yet in 3 and a half years ...and I'm not selling it

Apart from the missing pixels at the bottom

Yeah that line, that only happened when you came

[Elite Pete]

Ive got the same one as you TB and mines faulty as well, but I wont let them repair it, I want a new one

[TheBoy]

Frustrating pal, i know how it feels. Iv'e a Panasonic & i can't fault it in any way, before that i had an Hitachi which was a bloody good set.
Iv'e also an Hitachi portable in the bedroom that i bought when i was married, it's a good 19 years old now & iv'e never had any repairs done to it.
You say the Samsungs failed twice in five months, is this how long you've the set? I ask, because the sale of goods act says that the retailer is responsible for the first six months after sale.
Check out this site http://www.consumerdirect.gov.uk or give them a call on 08454 04 05 06.
HTH

Yup, fully aware of law.  Any failure in first 6 months is deemed to have been a fault when sold, so covered as unfit by SoG act.  This retailer is about as much use as a used johnny smeared in dogshit, and unless I take to court won't have anything to do with it, just keep saying contact Samsung.  Samsung themselves are pretty useless, they have no idea about their products.  Fortunately their local repair agent here is very good.

I would say avoid BEYOND TELEVISION as a retailer, as they are a bunch of useless self-abusers.

[TheBoy]

Ive got the same one as you TB and mines faulty as well, but I wont let them repair it, I want a new one

I went down that line at Christmas when it failed. Must accept one repair.  I will try that line again now the repair has failed again.

[TheBoy]

Ive got the same one as you TB and mines faulty as well, but I wont let them repair it, I want a new one

What fault have you got - display just lines?

[Elite Pete]

Ive got the same one as you TB and mines faulty as well, but I wont let them repair it, I want a new one

What fault have you got - display just lines?

There a line of pixals missing about 4" from the top of the screen

[waspy]

Have you both been in & caused a loud seen infront of alot of customers. I find that when this is done the sales staff just wana sink into the floor & will do almost anything to shut you up.
That's why i love a face to face, because they can't ignore you & they can't get away  
Marie used to hate it when i went into one, she got so  , but it got results  

[TheBoy]

Have you both been in & caused a loud seen infront of alot of customers. I find that when this is done the sales staff just wana sink into the floor & will do almost anything to shut you up.
That's why i love a face to face, because they can't ignore you & they can't get away  
Marie used to hate it when i went into one, she got so  , but it got results  

In my case, BEYOND TELEVISION are in Blackpool, and I think aren't a shop.  

[waspy]

Have you both been in & caused a loud seen infront of alot of customers. I find that when this is done the sales staff just wana sink into the floor & will do almost anything to shut you up.
That's why i love a face to face, because they can't ignore you & they can't get away  
Marie used to hate it when i went into one, she got so  , but it got results  

In my case, BEYOND TELEVISION are in Blackpool, and I think aren't a shop.  

Arh, in that case  

[Albatross]

Frustrating pal, i know how it feels. Iv'e a Panasonic & i can't fault it in any way, before that i had an Hitachi which was a bloody good set.
Iv'e also an Hitachi portable in the bedroom that i bought when i was married, it's a good 19 years old now & iv'e never had any repairs done to it.
You say the Samsungs failed twice in five months, is this how long you've the set? I ask, because the sale of goods act says that the retailer is responsible for the first six months after sale.
Check out this site http://www.consumerdirect.gov.uk or give them a call on 08454 04 05 06.
HTH

Yup, fully aware of law.  Any failure in first 6 months is deemed to have been a fault when sold, so covered as unfit by SoG act.  This retailer is about as much use as a used johnny smeared in dognaff, and unless I take to court won't have anything to do with it, just keep saying contact Samsung.  Samsung themselves are pretty useless, they have no idea about their products.  Fortunately their local repair agent here is very good.

I would say avoid BEYOND TELEVISION as a retailer, as they are a bunch of useless self-abusers.

Is that the same for used cars?

[TheBoy]

Frustrating pal, i know how it feels. Iv'e a Panasonic & i can't fault it in any way, before that i had an Hitachi which was a bloody good set.
Iv'e also an Hitachi portable in the bedroom that i bought when i was married, it's a good 19 years old now & iv'e never had any repairs done to it.
You say the Samsungs failed twice in five months, is this how long you've the set? I ask, because the sale of goods act says that the retailer is responsible for the first six months after sale.
Check out this site http://www.consumerdirect.gov.uk or give them a call on 08454 04 05 06.
HTH

Yup, fully aware of law.  Any failure in first 6 months is deemed to have been a fault when sold, so covered as unfit by SoG act.  This retailer is about as much use as a used johnny smeared in dognaff, and unless I take to court won't have anything to do with it, just keep saying contact Samsung.  Samsung themselves are pretty useless, they have no idea about their products.  Fortunately their local repair agent here is very good.

I would say avoid BEYOND TELEVISION as a retailer, as they are a bunch of useless self-abusers.

Is that the same for used cars?

No.