User error? 
It must be. Or I'm too demanding.
I do demand, that when I've ordered an item, that said item turns up within a "reasonable" timescale, as is of the claimed quality.
By reasonable timescale, if I pay for next day delivery, then that's what I'd expect. In the case of egay, then that's within a few days after the end of the estimated date range stated when ordering.
If a company is not going to deliver within a reasonable timescale, I expect them to contact me, and then we can discuss options, depending on likely delivery dates.
Am I demanding too much? I don't think so.
I had another egay item I had to raise a non-delivery dispute on yesterday. Within an hour, I'd had a response, and by 11am this morning, I was able to close the dispute. That's how it should work when things go wrong, which inevitably they occasionally do.
ATP are clearly not willing to get involved, obvious by the piss-off pill they reply with and the fact they leave the replies to the last possible moment. When all they need to do is check with their couriers... ...though their unwillingness to give a dispatch date or a tracking number makes me think they were slow to dispatch, possibly another one of those arsehole outfits that don't actually stock much, and order on demand. And MigV6's post about confirms that suspicion.
If they had the balls to admit that, and that it would be here, say, next week, I'd be happy. But giving no information, and washing their hands of it means I don't know whether I should reorder the parts elsewhere, or simply wait indefinitely for them to turn up.
It might only be £25, but that's my £25 that could be buying me 5 pints and a couple of bags of Salt & Vinegar in the pub tonight. So I'll be staying in tonight.
.
