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[STMO123]

We have a savings account with santander. We have had it for years and were receiving a pathetic 0.1% interest. I noticed in a mag that a new version of the same account was available to new customers with a rate of 3.2%. I rang them up and said I wasn't happy. The nice man on the phone opened a new account for me there and then, took about five minutes with the security questions. He asked me to log on and I would see the new account, which I did. He asked to transfer the money from my old account to the new one. Did that. 'That's it' he said, 'I've changed over your ATM card and it will work with the new account, same PIN'. It did.
 
We have a current account with barclays. We pay £13 a month for it. It comes with free RAC cover for the wifes car, including homestart and forward transport to any UK location. The RAC were charging us £15 amonth for this until we cancelled. So, free banking.
 
When I transfer money from that account to the santander account, it is instant and the same the other way. As soon as I log off from one account and into the other, the money is there. Barclays pay 26 direct debits and standing orders for us every month, on time.
 
I am happy with the service I get from both banks, esp Barclays and I think the service provided is excellent.
 
PS. I am not one of these customers who wants to speak to a face, give me a robot every time

[Gaffers]

What have you been smoking, scally?

[STMO123]

What have you been smoking, scally?

Not much lately. I was hoping you may bring some home with you

[D]

We have a savings account with santander. We have had it for years and were receiving a pathetic 0.1% interest. I noticed in a mag that a new version of the same account was available to new customers with a rate of 3.2%. I rang them up and said I wasn't happy. The nice man on the phone opened a new account for me there and then, took about five minutes with the security questions. He asked me to log on and I would see the new account, which I did. He asked to transfer the money from my old account to the new one. Did that. 'That's it' he said, 'I've changed over your ATM card and it will work with the new account, same PIN'. It did.
 
We have a current account with barclays. We pay £13 a month for it. It comes with free RAC cover for the wifes car, including homestart and forward transport to any UK location. The RAC were charging us £15 amonth for this until we cancelled. So, free banking.
 
When I transfer money from that account to the santander account, it is instant and the same the other way. As soon as I log off from one account and into the other, the money is there. Barclays pay 26 direct debits and standing orders for us every month, on time.
 
I am happy with the service I get from both banks, esp Barclays and I think the service provided is excellent.
 
PS. I am not one of these customers who wants to speak to a face, give me a robot every time

£40 a year gets you the same from various other less well known, but just as good service providers.

[Gaffers]

What have you been smoking, scally?

Not much lately. I was hoping you may bring some home with you

Fat chance.....................







......i'd give any to you

[STMO123]

What have you been smoking, scally?

Not much lately. I was hoping you may bring some home with you

Fat chance.....................







......i'd give any to you

I wouldn't expect it for nothing, I'd let you abuse my body 

[Field Marshal Dr. Opti]

We have a savings account with santander. We have had it for years and were receiving a pathetic 0.1% interest. I noticed in a mag that a new version of the same account was available to new customers with a rate of 3.2%. I rang them up and said I wasn't happy. The nice man on the phone opened a new account for me there and then, took about five minutes with the security questions. He asked me to log on and I would see the new account, which I did. He asked to transfer the money from my old account to the new one. Did that. 'That's it' he said, 'I've changed over your ATM card and it will work with the new account, same PIN'. It did.
 
We have a current account with barclays. We pay £13 a month for it. It comes with free RAC cover for the wifes car, including homestart and forward transport to any UK location. The RAC were charging us £15 amonth for this until we cancelled. So, free banking.
 
When I transfer money from that account to the santander account, it is instant and the same the other way. As soon as I log off from one account and into the other, the money is there. Barclays pay 26 direct debits and standing orders for us every month, on time.
 
I am happy with the service I get from both banks, esp Barclays and I think the service provided is excellent.
 
PS. I am not one of these customers who wants to speak to a face, give me a robot every time

Yes, I enjoyed our little chat, Steve.

Best check your money is still nice and safe.

[pscocoa]

the big problem is that you have to diary when your special rate deal expires otherwise it falls to 0.1%. I had a big row about this with Lloyds and got a large wadge back in interest that they had cleverly and quietly kept for themselves. Why they cannot email/write to you in large type near to expiry baffled me and so I wrote one of my turgid letters. They have clearly changed their system as they have now written in advance of my account deal expiry on 12th October

[pscocoa]

By the way I like the music to the Barclays ad - it is The Look by Metronomy - download the whole track - it is pretty good.

[Andy B]

the big problem is that you have to diary when your special rate deal expires otherwise it falls to 0.1%. I had a big row about this with Lloyds and got a large wadge back in interest that they had cleverly and quietly kept for themselves. Why they cannot email/write to you in large type near to expiry baffled me and so I wrote one of my turgid letters. They have clearly changed their system as they have now written in advance of my account deal expiry on 12th October

Wasn't there was some recent legislation suggesting that banks write to let you know what accounts they have that would suit your needs better that what you already have? 

[Vamps]

the big problem is that you have to diary when your special rate deal expires otherwise it falls to 0.1%. I had a big row about this with Lloyds and got a large wadge back in interest that they had cleverly and quietly kept for themselves. Why they cannot email/write to you in large type near to expiry baffled me and so I wrote one of my turgid letters. They have clearly changed their system as they have now written in advance of my account deal expiry on 12th October

Wasn't there was some recent legislation suggesting that banks write to let you know what accounts they have that would suit your needs better that what you already have? 

That's interestning as I have never had any such call in over 30 years and circumstances have changed a number of times over this period.....

[Andy B]

....

That's interesting as I have never had any such call in over 30 years and circumstances have changed a number of times over this period.....

Neither have I 

[pscocoa]

I have just been checking my parents stuff and clearly HSBC has been taking the p*** here also. I am sick and tired of chasing this around to be honest - I will look into this legislation but from what I can see they seem to tell you in small print the rates are going to their standard rate - 0.1% etc but nothing which proactively helps you. A family member has taken their eye off the ball on this one and now I will have to get onto it. At same time having to deal with social services financial assessment on my mum in nursing home which is going to be a bit of a mess.

[Andy B]

Coincidently I'm at the bank on Thurs to move money to a different/better ISA because at the moment it's earning 0.1%

[Vamps]

Where is the best place to put money at the moment? don't want to lock any away for years though....