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[moggy]

Hi all,got a problem with my pc.Microsoft office 2003,wont update compleatly.It wont update 3 updates,tryed to uninstall it.But it says there is a problem error 1402,whitch apparently means.Something to do with a path and registry problems .Its slowing evrything down,and bt IT cant fix it.Any advice appreciated Dean

[Nickbat]

Try CC Cleaner

http://www.piriform.com/ccleaner

It's free and will clean up your registry as a start. I've used it loads of times. 

[moggy]

Hi nick,tryd it dont work mate .Dean

[Nickbat]

Hi nick,tryd it dont work mate .Dean

Oh well, at least you gave it a shot. There are more tech-savvy chaps on here who will give you advice in the morning, I'm sure.

[Nickbat]

Have a read of this, Dean.

http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/error-1402-setup-cannot-open-the-registry-key/5f539f4b-c673-42f2-964a-6867cf834879

[moggy]

Hi Nick,had a look at that aswell mate.But that also involves the registry. ,Something about backing up things.Unfortunatly well beond me,maybe the pc as had it.

[dbug]

Which version of Windows mate?

[Rog]

Hi all,got a problem with my pc.Microsoft office 2003,wont update compleatly.It wont update 3 updates,tryed to uninstall it.But it says there is a problem error 1402,whitch apparently means.Something to do with a path and registry problems .Its slowing evrything down,and bt IT cant fix it.Any advice appreciated Dean

Advice: Stop using MS office and Get Libre Office, it's free ! I switched while ago, no problems

http://www.libreoffice.org

Besides, I think MS are stopping support for 2003 soon, if not already. They want more of your cash.

[Plomien]

I agree with Rog, Libre office is free.
Failing that back up any files you need and reinstall the PC from scratch

[dad1uk]

I use Libre both on pc and phone and find it fairly user friendly

[moggy]

Which version of Windows mate?

Hi dbug,windows xp which i have been told is soon to be unsupported

[moggy]

Hi all,got a problem with my pc.Microsoft office 2003,wont update compleatly.It wont update 3 updates,tryed to uninstall it.But it says there is a problem error 1402,whitch apparently means.Something to do with a path and registry problems .Its slowing evrything down,and bt IT cant fix it.Any advice appreciated Dean

Advice: Stop using MS office and Get Libre Office, it's free ! I switched while ago, no problems

http://www.libreoffice.org

Besides, I think MS are stopping support for 2003 soon, if not already. They want more of your cash.

Hi Rog,i dont need office 2003 at all but.The pc wont let me remove it

[Entwood]

Which version of Windows mate?

Hi dbug,windows xp which i have been told is soon to be unsupported

Do you have a full win Xp install disc available ?

If you do have a read here ...

http://www.updatexp.com/scannow-sfc.html

This explains all about the inbuilt SFC (System File Check) command which can, and will, repair corrupt files within the Win XP system. It will NOT correct registry errors, but will correct corrupt files the registry is calling .. if that makes sense !!

You may need to re-run Windows updates afterwards.

It is very easy but can take a wee while to complete ..

[moggy]

Which version of Windows mate?

Hi dbug,windows xp which i have been told is soon to be unsupported

Do you have a full win Xp install disc available ?

If you do have a read here ...

http://www.updatexp.com/scannow-sfc.html

This explains all about the inbuilt SFC (System File Check) command which can, and will, repair corrupt files within the Win XP system. It will NOT correct registry errors, but will correct corrupt files the registry is calling .. if that makes sense !!

You may need to re-run Windows updates afterwards.

It is very easy but can take a wee while to complete ..

Hi Entwood i hope this makes sence.I have all the origonal disks,a product recovery cd-rom windows xp home edition-sp2.And the office standard edition 2003 disk,can i sort the problems out with these Regards Dean

[moggy]

Well would you beleve it,as i could not remove office 2003.In ad or remove programs on my pc,i went to microsoft website fix it.Ran the uninstall file,and bobs your uncle gone .Now the program is not there,no need for updates.Pc running quicker,the only thing is.I have Bt home IT call i pay for,i spoke to them for 3 hours last night.When it came to error1402 cannot open the registry key.He said he could do no more,why did he not tell me or try the fix option.I have fixed it myself,which begs the question why am i paying for this servise.