Got my renewal quote for the Jag last week - up 20% on last year. Now got 3 other quotes on as near as damnit same basis - 1 in particular very competitive. Contacted my current long term insurer (Direct Line) and got put through to their "loyalty dept" (I've been with them for years and have another car insured with them). They checked my details and said they had no information about my speeding conviction back in Jan 2012, despite me being able to give them the date I advised them of it and the name of the guy I spoke to, plus offered to forward a copy of my letter of confirmation of that phone conversation. Guy stated that my renewal premium was now + a further £100, to cover next years policy plus monies I owed them for not advising that offence (SP30) at the time! Said not my problem they couldn't enter correct info onto their database, and in view of competitive quotes on original renewal premium, was looking for a premium reduction (that worked last year). Guy said I'll cancel your renewal then, and seemed extremely suprised when I said OK consider it cancelled at the end of current policy (think I called his bluff). Brilliant customer service from the Customer Loyality Dept!!
Now got follow on policy set up, better conditions, from Churchill saving me approx £130/annum off original renewal premium. Will be cancelling renewal on other car with Direct Line at end of policy.
Short sighted of Direct Line as there have been no claims on either policy in last 20 years.
Now paying less than £300/annum, fully comp, protected ncb, legal cover etc on the Jag, with further discounting when other car transferred to Churchill.
Reasonable result I think