I had an account with these mongrels once and a minor discretion on my over draft resulted in major charges being applied by central collections dept, a ruined holiday and a long a drawn out compensation case that cost them nearly 1k.
H applied for a job as a customer facing financial advisor "just to see" what they where offering. Nothing except massive un reachable targets and dismissal if your targets where not reached. I kid you not.
Obviously she didn't take the job.

Now we see this little gem...
http://www.bbc.co.uk/news/business-25330366If you have an account with Lloyd's, do yourself and Lloyd's a favour. Move it elsewhere. I'd suggest Hsbc as the least worst, but that would probably bring a load of stories on its own.
Lloyd's. Scum of the earth.

Not outraged by the way, although I was back when I had an account with Lloyd's
