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[Crazycarzowner]

Bloody typical!!!!

Finish work last night, drive home get a stone hit the windscreen  left a 2 inch crack 

Wouldn't mind but we're goin on hols today in it!!!!

[Andy B]

Bugger!! 

[Diamond Black Geezer]

Well, I feel your pain. 

Don't go to Autoglass.

Also, with regard to Autoglass, I would not recommend them.

Another point, which is worth mentioning, if you happen to hear anyone use the word 'Autoglass' then don't use this company, they are as bad , if not worse than Autoglass, who are frankly diabolical when you compare them with Autoglass and Autoglass.


Oh, also, don't bother with Autoglass, they're not very good. Like Autoglass, in that respect. 

[05omegav6]

Don't get me started on those retarded morons

Just cancelled todays appointment because...

The trims aren't in stock.

Utter shower of shit

[Crazycarzowner]

Well it'll have to do for next week, its on the passenger side so ain't in drivers view line, just hope it don't run. I'll have to look at me insurance & see who they use (when I get back).

[Diamond Black Geezer]

If they work anything like when you have an accident, you can choose your own bodywork people, just needing to get an estimate off them, which then needs sending to the insurers for approval.

As said, if they work the same as for bodywork damage, they may well not and insist on an Autofarce person. 

[Andy B]

Well, I feel your pain. 

Don't go to Autoglass.

Also, with regard to Autoglass, I would not recommend them.

Another point, which is worth mentioning, if you happen to hear anyone use the word 'Autoglass' then don't use this company, they are as bad , if not worse than Autoglass, who are frankly diabolical when you compare them with Autoglass and Autoglass.


Oh, also, don't bother with Autoglass, they're not very good. Like Autoglass, in that respect. 

What are your thoughts on using Autoglass then ........ 

[Diamond Black Geezer]

Well, I feel your pain. 

Don't go to Autoglass.

Also, with regard to Autoglass, I would not recommend them.

Another point, which is worth mentioning, if you happen to hear anyone use the word 'Autoglass' then don't use this company, they are as bad , if not worse than Autoglass, who are frankly diabolical when you compare them with Autoglass and Autoglass.


Oh, also, don't bother with Autoglass, they're not very good. Like Autoglass, in that respect. 

What are your thoughts on using Autoglass then ........ 

Do you know, Andy B.... I'm on the fence with them... 




By which I mean I'm skewering them onto a set of cast iron spikey railings 

[Andy B]

...

By which I mean I'm skewering them onto a set of cast iron spikey railings 

 

[VXL V6]

In Autoglass' defence though... We are running around in cars that have been out of production for 12 years minimum...... Even the car manufacturers aren't legally obliged to hold any stock of spares for cars that have been out of production for over 8 years.

[Diamond Black Geezer]

True. Though my issue isn't with the availability of parts, per se, but that they didn't turn up for an appointment, which meant I had to move my car from the bodyshop where it was, off his premises, somehow get home windscreenless, then incur various costs with alternate transport for the following weeks work as they promised me faithfully several times various things, like they'd be there saturday, then monday. Then when I went to confirm the appointment was not at the garage, but my home address, they'd got that wrong (they were still going to turn up at the garage) so when they went to change it the appointment 'deleted' itself off the system and another was then arranged for tuesday. They then ring to say that a technician couldn't be bothered to turn up for work, so could they re-book for wed. They then finally turn up bringing the wrong screen. At this point I decide it's a case of say 'fit the damn screen and sod off'

I have a list of about a dozen individual lies I've been told by various members of Autofarce staff.

None of the issues, bar one, was an issue of parts availability. And the reason the screen was so rotten in the first place (and the reason it was in the bodyshop to begin with) was because another employee some years ago had evidently scratched to hell the paint surrounding the glass so badly.


Sorry, not a rant at you, Andy, you understand  just my experience. And what an experience! 

[05omegav6]

In Autoglass' defence though... We are running around in cars that have been out of production for 12 years minimum...... Even the car manufacturers aren't legally obliged to hold any stock of spares for cars that have been out of production for over 8 years.

There's the thing... VX have stock...

[davieboy0312]

Just tell your insurance your not happy with autoglass and they will authorize you to use someone else. If I wasn't away up in Scotland I would do them for you no probs.

Just to mention I got the screen and a full trim set same day so don't let autoglass use that excuse. I had a customer who had her front, back and drivers glass smashed and was told it would be three weeks til they could get the glass. I got it same day and she was back on the road