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Author Topic: Fibre switchover BS. Guidance required.  (Read 319 times)

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Doctor Gollum

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Fibre switchover BS. Guidance required.
« on: 06 August 2026, 10:15:12 »

So, in their infinite wisdom, the Telecomboggery people have decided to switch their supply to the green box at the end of the road from copper to fibre.

Fine. Ignoring the obvious concerns of a vulnerable person potentially being left without a landline in a power cut.

The line from the green box is still copper, as are the lines within the house.

The part I get confused at is that apparently all the phones in the house AND the router need to be connected to the primary socket nearest the point where the line enters the house for the switchover.

Is there a legitimate technical reason for this?

This makes no sense as the line to the house hasn't changed.
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STEMO

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Re: Fibre switchover BS. Guidance required.
« Reply #1 on: 06 August 2026, 11:00:08 »

The box that my router and telephone were connected to is now redundant. He ran the fibre to a new box on the wall outside, then through the wall and straight into the router. Telephone, digital voice as they call it, plugs into the back of the router.
He said 'you can get rid of the old box when you next decorate'
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Jimbob

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Re: Fibre switchover BS. Guidance required.
« Reply #2 on: 06 August 2026, 11:06:54 »

I think you are possibly a little mixed up on what they are doing.

I suspect there is a fibre upgrade (irrelevant for this) AND a separate migration to digital voice as they are turning off the voice network which is what will be happening.
So voice will be delivered over the internet instead, and though your router.
Any phone will need to be connected to the router.  So typically thats your dect base station.

You'll probably get a new router as part of it.

There are some vulnerable person concessions like they will provide a small UPS battery backup for it.

https://www.gov.uk/guidance/moving-landlines-to-digital-technologies
« Last Edit: 06 August 2026, 11:27:28 by Jimbob »
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Re: Fibre switchover BS. Guidance required.
« Reply #3 on: 06 August 2026, 11:55:21 »

Ta, that makes more sense...

The conversation went:
What time are you leaving for work tomorrow?
-About 3am.
There's something I need you to do before you go.
-Hmmm.
The phones and router need to be plugged in to the socket by the front door and the mains.
-That's not physically possible.
I have a lead for it...

Etc ???
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TheBoy

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Re: Fibre switchover BS. Guidance required.
« Reply #4 on: 06 August 2026, 12:45:29 »

So what did you previously have?  Guessing FTTC, as hardly anyone has ADSL (broadband over copper/ali lines, all the way from the Exchange).

Sounds like you are continuing to have FTTC, although the fibre might be parented off another exchange, rather than your local one, in readiness for the exchange closure.

So, if those assumptions are true, it sounds like you are just being moved from a traditional POTS landline - copper/metal all the way from the exchange, with limited power being provided over that line - to a DV (Digital Voice, aka VoIP) setup.  DV setups need some kind of adapter in the house to work with non IP phones, this can be a separate "ATA" or mostly likely with most providers now, built into modern routers.  This adapter converts analogue to IP, which is then transmitted over the broadband line to your providers "exchange".

If you have a new router with DV capability built in, then that needs installing (as you would any other router), and the phone plugging into the router's Phone port.  Hopefully your service provider will auto configure the router with technology like TR069, so you should have nothing else to do.


Obviously, things are never that simple.

If you have multiple non-cordless phones, connecting them all to the router can get tedious and messy quickly.  Not usually an issue for most people, as most have multiple cordless handsets connected to one base unit, so in that case just the base unit needs to plug into the router.

Power cuts is a common complaint I hear, but it's not hugely relevant TBH.  Most users have cordless phones which won't work in a power cut anyway.  Many of the phones for vulnerable people with alarm pendants also need power, so wouldn't work in a power cut.  Some ISPs are offering free UPS units to power the router in power cuts, but not all.  To power phones that also need mains power would require the user to purchase a suitable UPS.


DV has a fair number of advantages over the old system (features, call clarity, cost (not all providers pass on the savings though!), reliability, but the old system has been around for so long, and people generally don't like change.

All UK remaining POTS exchanges are either System X (GEC/Plessey/STC, designed under the guidance of Post Office Telephones) or System Y (Ericsson, and procured do to System X supplier merges, and British telecom didn't want to be held to ransom by a single supplier).  These were mostly all deployed in the mid 80s to mid 90s, and at the time had a 20yr life.  Most of them are now 30-40yrs old, spares harder to come by, and they are not as energy efficient as modern solutions, and due to age, reliability isn't what it should be.

BT has been trying to move from these exchanges to DV solutions really since about the turn of the century, and now is the drop dead date, hence the huge acceleration in migrations.  Hardly any other provider has their own (traditional) exchanges (ignoring Hull/Kingston), but most DV providers do run their own "exchanges" for DV.


Hope that clarifies where we are in the telecom industry, and why its happening.


As a further thing, Openreach wants all "copper" (I use that phrase lightly, because a lot of it is still aluminium and even lead) gone, and everything fibre.  That also has a number of advantages to both ISPs and consumers.  Again, more electricity is needed, as customers have to power the ONT that converts light to electricity.
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TheBoy

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Re: Fibre switchover BS. Guidance required.
« Reply #5 on: 06 August 2026, 12:50:18 »

There are some vulnerable person concessions like they will provide a small UPS battery backup for it.

https://www.gov.uk/guidance/moving-landlines-to-digital-technologies
I know in some circumstances, some providers are fitting the "ATA adapter" in the exchange, so the phone line acts as it always did, but the System X/Y exchange can still be decommissioned.

These units have varying capacity, up to just over 1000 lines one the larger ones.  But they are a very, very, very temporary solution, and rarely offered to residential customers.  There are more geared up for telemetry systems, as used in remote parts of utility networks, until such time they can get their act together.  These Nokia units themselves have an EOL date around 2030.

I might have a photo of a small one....
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TheBoy

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Re: Fibre switchover BS. Guidance required.
« Reply #6 on: 06 August 2026, 12:59:08 »

Found one
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Doctor Gollum

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Re: Fibre switchover BS. Guidance required.
« Reply #7 on: 06 August 2026, 13:09:03 »

Think it might actually be ADSL :-X

House is early 60s and we've been in it 26 years with no change* to the phone wiring...

*Dog related teething damage/repairs nothwithstanding. But we don't talk about that :-X  >:D
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Re: Fibre switchover BS. Guidance required.
« Reply #8 on: 06 August 2026, 14:55:50 »

So sounds like you may be getting a FTTC upgrade as well.  With the "copper" section being much shorter - D sides are usually so much shorter than E sides, and in smaller pair bundles - and an improved coding scheme, faster data rates are available :y
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Doctor Gollum

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Re: Fibre switchover BS. Guidance required.
« Reply #9 on: 06 August 2026, 16:50:46 »

Having seen the instructions we have to run the supplied cable from the socket to the router and then plug the phone into the router.

It's a bit difficult to tell since the front door was replaced ~ 20 years ago, but I think the upstairs socket comes from the outside feed along with the downstairs one. Worst case it Ts into the downstairs one.

Due to the way the house is constructed, I suspect that the router will struggle being downstairs. Notwithstanding the logistics of getting power to it.

My thoughts process is to simply plug it in to the upstairs socket and see what happens, although Sky do say not to do anything until they've confirmed the actual switchover.aqq was
« Last Edit: 06 August 2026, 16:52:20 by Doctor Gollum »
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LC0112G

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Re: Fibre switchover BS. Guidance required.
« Reply #10 on: 06 August 2026, 18:48:55 »

My thought process is to wait till they turn me off, then moan like bu99ery. I haven't received a DV Modem/Router yet and am still on an analogue contract with BT.

I do still have an old analogue phone pugged into the socket where the line enters the house, so I can still make calls to complain when the power fails. And it failed 3 times last month, on the Saturday about an hour before the England-France footie game.
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Doctor Gollum

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Re: Fibre switchover BS. Guidance required.
« Reply #11 on: 06 August 2026, 19:32:28 »

We're with Sky so they might see past that ruse >:D
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Andy B

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Re: Fibre switchover BS. Guidance required.
« Reply #12 on: 06 August 2026, 19:34:40 »

My thought process is to wait till they turn me off, then moan like bu99ery. I haven't received a DV Modem/Router yet and am still on an analogue contract with BT.

I do still have an old analogue phone pugged into the socket where the line enters the house, so I can still make calls to complain when the power fails. And it failed 3 times last month, on the Saturday about an hour before the England-France footie game.

I thought you'd still be on a dial up modem ....  ::)
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STEMO

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Re: Fibre switchover BS. Guidance required.
« Reply #13 on: 06 August 2026, 22:12:07 »

My thought process is to wait till they turn me off, then moan like bu99ery. I haven't received a DV Modem/Router yet and am still on an analogue contract with BT.

I do still have an old analogue phone pugged into the socket where the line enters the house, so I can still make calls to complain when the power fails. And it failed 3 times last month, on the Saturday about an hour before the England-France footie game.

I thought you'd still be on a dial up modem ....  ::)
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Re: Fibre switchover BS. Guidance required.
« Reply #14 on: 07 August 2026, 08:32:13 »

My thought process is to wait till they turn me off, then moan like bu99ery. I haven't received a DV Modem/Router yet and am still on an analogue contract with BT.

I do still have an old analogue phone pugged into the socket where the line enters the house, so I can still make calls to complain when the power fails. And it failed 3 times last month, on the Saturday about an hour before the England-France footie game.
Your contract is actually for a phone services (under the USO).  This can be provided however the provider sees fit (though only BT are under USO (ignoring Kingston/Hull)

So they can (and will in the next 15 months) move you to DV....    ...because the analogue phone line doesn't work to well when the line cards are ripped out of the exchange, and the building knocked down to become flats.
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