The hair dresser one says it all!
Holiday Complaints Actually recorded by Thomas Cook:
"The beach was too sandy."
"We bought Ray-Ban sunglasses for five euros (3.50) from a street trader, only to find out they were fake."
"No-one told us there would be fish in the sea. The children were startled."
"It took us nine hours to fly home from Jamaica to England but it only took the Americans three hours to get home."
"I compared the size of our one-bedroom apartment to our friends' three-bedroom apartment and ours was significantly smaller"
"The brochure stated 'No hairdressers at the hotel.' We're trainee hairdressers - will we be OK staying here?"
"We found the sand was not like the sand in the brochure. Your brochure shows the sand as yellow but it was white."
"We had to queue outside with no air conditioning."
"I was bitten by a mosquito. No-one said they could bite."
"I think it should be explained in the brochure that the local store does not sell proper biscuits like custard creams or ginger nuts."
"On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don't like spicy food at all."
"We booked an excursion to a water park but no-one told us we had to bring our swimming costumes and towels."
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Topic: Complaints to Thomas Cook (Read 1024 times)