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Author Topic: Nokia PC Suite problems  (Read 1182 times)

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Nickbat

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Nokia PC Suite problems
« on: 26 October 2009, 17:10:23 »

Nokia sent me a text the other day to say I could upgrade the software on my 6120 Classic. I won't bore you with all the details, suffice to say that my newly-downloaded Nokia PC Suite software refuses to play ball. With a WinXP Bluetooth connection, it finds the phone but refuse to have any dealings with it as it "needs to be authorised". Huh?  :-? :-?

I've tried looking round the web for a work-round, but to no avail. Any ideas?

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cem_devecioglu

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Re: Nokia PC Suite problems
« Reply #1 on: 26 October 2009, 17:20:15 »

Quote
Nokia sent me a text the other day to say I could upgrade the software on my 6120 Classic. I won't bore you with all the details, suffice to say that my newly-downloaded Nokia PC Suite software refuses to play ball. With a WinXP Bluetooth connection, it finds the phone but refuse to have any dealings with it as it "needs to be authorised". Huh?  :-? :-?

I've tried looking round the web for a work-round, but to no avail. Any ideas?


did you tried going back to old software version ?

Are you logging in as an admin ?

Are you using winxp or vista ?
« Last Edit: 26 October 2009, 17:21:24 by cem_devecioglu »
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webby23

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Re: Nokia PC Suite problems
« Reply #2 on: 26 October 2009, 17:22:56 »

I always use the cable connection, works perfectly every time.....!!

N95 8Gb
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tunnie

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Re: Nokia PC Suite problems
« Reply #3 on: 26 October 2009, 17:23:57 »

if using bluetooth, you need a key which is used between the two.

You need to pair them and use a code, say 0000
« Last Edit: 26 October 2009, 17:26:35 by tunnie »
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cem_devecioglu

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« Last Edit: 26 October 2009, 17:25:16 by cem_devecioglu »
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Nickbat

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Re: Nokia PC Suite problems
« Reply #5 on: 26 October 2009, 17:27:45 »

Quote
you need a key which is used between the two.

You need to pair them and use a code, say 0000


I've paired the PC and phone, Tunnie, but it still says my phone "needs to be authorised" and if I click next it says my "phone cannot be authenticated."

Cem: Windows XP Pro  :y
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STMO999

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Re: Nokia PC Suite problems
« Reply #6 on: 26 October 2009, 17:29:29 »

Quote
Quote
you need a key which is used between the two.

You need to pair them and use a code, say 0000


I've paired the PC and phone, Tunnie, but it still says my phone "needs to be authorised" and if I click next it says my "phone cannot be authenticated."

Cem: Windows XP Pro  :y

Sounds like it's a stolen phone to me ::)
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Nickbat

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Re: Nokia PC Suite problems
« Reply #7 on: 26 October 2009, 17:31:44 »

Quote
Quote
Quote
you need a key which is used between the two.

You need to pair them and use a code, say 0000


I've paired the PC and phone, Tunnie, but it still says my phone "needs to be authorised" and if I click next it says my "phone cannot be authenticated."

Cem: Windows XP Pro  :y

Sounds like it's a stolen phone to me ::)

Cheeky git.  ;) ;D
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tunnie

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Re: Nokia PC Suite problems
« Reply #8 on: 26 October 2009, 17:31:46 »

Quote
Quote
you need a key which is used between the two.

You need to pair them and use a code, say 0000


I've paired the PC and phone, Tunnie, but it still says my phone "needs to be authorised" and if I click next it says my "phone cannot be authenticated."

Cem: Windows XP Pro  :y

Does it work when you use the cable?
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Nickbat

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Re: Nokia PC Suite problems
« Reply #9 on: 26 October 2009, 17:34:14 »

Cem, if all else fails I'll go back to the original PC Suite software and try again, as you suggest.  :y
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Nickbat

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Re: Nokia PC Suite problems
« Reply #10 on: 26 October 2009, 17:34:48 »

Quote
Quote
Quote
you need a key which is used between the two.

You need to pair them and use a code, say 0000


I've paired the PC and phone, Tunnie, but it still says my phone "needs to be authorised" and if I click next it says my "phone cannot be authenticated."

Cem: Windows XP Pro  :y

Does it work when you use the cable?

It didn't yesterday, Tunnie, but I'll try again now.
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tunnie

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Re: Nokia PC Suite problems
« Reply #11 on: 26 October 2009, 17:35:39 »

Quote
Quote
Quote
Quote
you need a key which is used between the two.

You need to pair them and use a code, say 0000


I've paired the PC and phone, Tunnie, but it still says my phone "needs to be authorised" and if I click next it says my "phone cannot be authenticated."

Cem: Windows XP Pro  :y

Does it work when you use the cable?

It didn't yesterday, Tunnie, but I'll try again now.

Try and isolate and see if its a problem with bluetooth. (ie try with the cable)

if it still does not work its software...
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Jimbob

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Re: Nokia PC Suite problems
« Reply #12 on: 26 October 2009, 17:38:02 »

ive had that before....a long time ago...

open device manager, uninstall bluetooth, reboot.

windows should refind bluetooth, and then authenticate iirc.

Nickbat

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Re: Nokia PC Suite problems
« Reply #13 on: 26 October 2009, 17:40:16 »

Quote
Quote
Quote
Quote
you need a key which is used between the two.

You need to pair them and use a code, say 0000


I've paired the PC and phone, Tunnie, but it still says my phone "needs to be authorised" and if I click next it says my "phone cannot be authenticated."

Cem: Windows XP Pro  :y

Does it work when you use the cable?

It didn't yesterday, Tunnie, but I'll try again now.

No, Tunnie, it doesn't work. It has the same problem as yesterday.

PC Suite tells me to connect USB to phone and PC.

XP finds new hardware.

XP tries to install "generic phone", comes up with Nokia 6129 Classic, then aborts the process as "The required section was not found in the INF".

Getting bored of it now. Need to make my dinner. ;)
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tunnie

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Re: Nokia PC Suite problems
« Reply #14 on: 26 October 2009, 17:41:38 »

completely uninstall the software and put the old version back on, NokiaPC is cack software at the best of times
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