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[mantagte]

is total crap unless you keep your receipt forever
bought a 150 piece tool set 4 years ago thought it would be good as it has a lifetime guarentee was not told to keep receipt
doing headgasket monday broke the T55 bit took it back to halfords was told as you dont have the receipt tough crap

bunch of merchant bankers

[tunnie]

thats odd, my local halfrauds replaced mine no issues. Just took the T50 or T55, which had been snapped by that thug omegatoy on my project Senator.

They said 'blimey how did you do that', and then promptly got a replacement, maybe worth going to another store 

[The Red Baron]

is total crap unless you keep your receipt forever
bought a 150 piece tool set 4 years ago thought it would be good as it has a lifetime guarentee was not told to keep receipt
doing headgasket monday broke the T55 bit took it back to halfords was told as you dont have the receipt tough crap

bunch of merchant bankers

thats what they told me also, lucky i still have it.

[Jimbob]

ive taken back several of those plastacine torx bits, always swapped no problem, witj no receipt.

you must have got a jobsworth, try again 

[Lazydocker]

Try another store... You could shout a little as it's meant to be a competitor to Snap On tools and you don't need a receipt with them

[Andy B]

I'd be a bit more forthright!! They have 'Halfords' stamped all over them, so it's obvious where they came from. You are asking for a replacement .... not your money back!
Go back in and be prepared to stand your ground!!!      

[Del Boy]

Always replaced down here with no recipt and no issues what so ever. Try a different store or do as Andy says mate which is probably the better bet 

[Andy B]

.... or do as Andy says mate which is probably the better bet 

What about an OOF meet on Great Yarmouth Halford's car park for a bit of back up!         

[Del Boy]

.... or do as Andy says mate which is probably the better bet 

What about an OOF meet on Great Yarmouth Halford's car park for a bit of back up!         

[sexydaz]

id go in and ask them do your tools come with a lifetime guarantee and when they say yes then say right can you replace this please yer barstewards

[KillerWatt]

I'd be a bit more forthright!! They have 'Halfords' stamped all over them, so it's obvious where they came from. You are asking for a replacement .... not your money back!
Go back in and be prepared to stand your ground!!!      

Agreed, Manta has simply been mugged off and worn it.

[mantagte]

I'd be a bit more forthright!!  They have 'Halfords' stamped all over them, so it's obvious where they came from. You are asking for a replacement .... not your money back!
Go back in and be prepared to stand your ground!!!




going back in the morning will stand my ground

[mantagte]

just received this e-mail from them


Dear Kev,

Thank you for your email.

In regard to your query, you do need your proof of purchase to return a
product to Halfords.

If it was paid for by card then a statement showing the transaction would
be an acceptable form of proof of purchase too.

Please accept my apologies for your inconvenience.

Kind Regards,

Robin.

Customer Service Advisor

[feeutfo]

so, dont buy anything from halfords as a gift in case it brakes as the warranty will be void. Load of rubbish. Life is life, the end!

As with the trade club card, there are plenty of stores to fine tune your story.

[Marks DTM Calib]

You have no chance of doing head bolts with the Halfords bits.....they would not get past the 2nd 90deg tightening!