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[Martin_1962]

Just lost connection to office but the line is still up!

[Marks DTM Calib]

Your up SN is pretty low which will be limiting the up bandwidth....down looks fine though

[Martin_1962]

Your up SN is pretty low which will be limiting the up bandwidth....down looks fine though

So how do I fix it?

Thanks

[TheBoy]

Your up SN is pretty low which will be limiting the up bandwidth....down looks fine though

So how do I fix it?

Thanks

If you have eliminated all your stuff (wiring, filters, hub, extns, phones), then its for your ISP to get BT to fix it

[TheBoy]

What are the ADSL stats e.g. Noise margin and attenuation?

Off a BT Homehub???

You're having a Bobby Moore, ain't you!!!

I seem to recall being able to get the details by runnning Hub Manager
Select Advanced/Status/ADSL Line/Details.

Can also easily get it if you put alcatel's f/w back on

[KillerWatt]

I don't have to but the router has a username of        bthomehub@btbroadband.com but no password

Connectivity to Gateway (217.47.86.250)


Troubleshooting      

Information for Helpdesk agents      
Product Name      BT Home Hub
Firmware Version      6.2.6.E
Board Version      V10
ADSL Uptime      0 days, 0:47:27
Bandwidth      64 / 864
Broadband Username      bthomehub@btbroadband.com
Wireless Security      WEP-64
Wireless Channel      7
Firewall      Standard
VPI/VCI      0 / 38
Line Profile      Interleaved
Wi-Fi Community      No

I'd move up to WPA at the very least, and WPA2 if your hardware can manage it.
WEP can be broken in under a minute with ease, and the only knowledge required to do it is to look on YouTube.

[Martin_1962]

I don't have to but the router has a username of        bthomehub@btbroadband.com but no password

Connectivity to Gateway (217.47.86.250)


Troubleshooting      

Information for Helpdesk agents      
Product Name      BT Home Hub
Firmware Version      6.2.6.E
Board Version      V10
ADSL Uptime      0 days, 0:47:27
Bandwidth      64 / 864
Broadband Username      bthomehub@btbroadband.com
Wireless Security      WEP-64
Wireless Channel      7
Firewall      Standard
VPI/VCI      0 / 38
Line Profile      Interleaved
Wi-Fi Community      No

I'd move up to WPA at the very least, and WPA2 if your hardware can manage it.
WEP can be broken in under a minute with ease, and the only knowledge required to do it is to look on YouTube.

Too many non WPA devices

[TheBoy]

I don't have to but the router has a username of        bthomehub@btbroadband.com but no password

Connectivity to Gateway (217.47.86.250)


Troubleshooting      

Information for Helpdesk agents      
Product Name      BT Home Hub
Firmware Version      6.2.6.E
Board Version      V10
ADSL Uptime      0 days, 0:47:27
Bandwidth      64 / 864
Broadband Username      bthomehub@btbroadband.com
Wireless Security      WEP-64
Wireless Channel      7
Firewall      Standard
VPI/VCI      0 / 38
Line Profile      Interleaved
Wi-Fi Community      No

I'd move up to WPA at the very least, and WPA2 if your hardware can manage it.
WEP can be broken in under a minute with ease, and the only knowledge required to do it is to look on YouTube.

He has already said his crap hardware only supports WEP. Don't know enough about the DS to comment - Mrs TB's DS never connects to wifi.

Personally, I would kick the DS's off the network and WPA/WPA2 it. If necessary, just shove in an AP not connected to router just for DS to DS (assuming the DS can't do ad-hoc)

[Martin_1962]

Your up SN is pretty low which will be limiting the up bandwidth....down looks fine though

So how do I fix it?

Thanks

If you have eliminated all your stuff (wiring, filters, hub, extns, phones), then its for your ISP to get BT to fix it

PC->ethernet->HH->ADSL Filter->Socket

My ISP is BT

[Marks DTM Calib]

Yep, if it still as bad plugged directly into the master socket then and you have eliminated micro filters (although you can do a test on the master without one) and any possible new noise sources then its a call to the isp to investigate

[Marks DTM Calib]

What are the ADSL stats e.g. Noise margin and attenuation?

Off a BT Homehub???

You're having a Bobby Moore, ain't you!!!

I seem to recall being able to get the details by runnning Hub Manager
Select Advanced/Status/ADSL Line/Details.

Can also easily get it if you put alcatel's f/w back on

Indeed, but you dont need to in order to get the info

[Martin_1962]

Well with wireless - 2 DSs they can ****** off, or I can break into someone elses wifi (joke)

PS3, and Wiiiii

I may cable the PS3 but I know it can do WPA, don't know about the Wiiiii

[Marks DTM Calib]

Well with wireless - 2 DSs they can ****** off, or I can break into someone elses wifi (joke)

PS3, and Wiiiii

I may cable the PS3 but I know it can do WPA, don't know about the Wiiiii

My wii uses WPA

[Martin_1962]

Yep, if it still as bad plugged directly into the master socket then and you have eliminated micro filters (although you can do a test on the master without one) and any possible new noise sources then its a call to the isp to investigate

All kit is in my reach, PC. hub, filter, socket.

[Martin_1962]

Will move to WPA at the weekend then, but that is not my issue here