Omega Owners Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Welcome to OOF

Pages: [1]   Go Down

Author Topic: VX parts dep't AARRGGGHH  (Read 1069 times)

0 Members and 1 Guest are viewing this topic.

omegod

  • Omega Baron
  • *****
  • Offline Offline
  • Gender: Male
  • liverpool
  • Posts: 4348
    • 2017 Seat Ateca
    • View Profile
VX parts dep't AARRGGGHH
« on: 14 April 2010, 09:15:49 »
Was supplied the wrong crank sensor in Nov last year, only one option showing on the system for my reg number so took it, part had been supplied to someone prior to me and returned ( presume for the same reason) apparently now the system shows 3 options but the pleb manager won't exchange the one I have for the right one despite knowing they ballsed up.

Any ideas of how to take this further with Vaux or consumer rights? 
Logged
Happy to do Omega servicing etc around Merseyside,cruise activation, airbag lights sorted too...

Mr Skrunts

  • Get A Life!!
  • *****
  • Offline Offline
  • Gender: Male
  • Skruntie Land.
  • Posts: 25692
  • 3.O Elite Saloon with all the toys,
    • 2003 CD 2.2 Auto
    • View Profile
Re: VX parts dep't AARRGGGHH
« Reply #1 on: 14 April 2010, 10:44:31 »
All they need to do is give you a full refund, then sell you the correct part.
Logged
Ask yourself :  " WHY do I believe in what I believe?"

Remember that my opinions expressed here are not representative of the opinions of other members on the OOF Forum.

Jimbob

  • Global Moderator
  • *****
  • Offline Offline
  • Gender: Male
  • Chester / Flintshire
  • Posts: 24530
  • I like traffic lights, but only when they're green
    • E250 Est / Golf GTI
    • View Profile
Re: VX parts dep't AARRGGGHH
« Reply #2 on: 14 April 2010, 10:45:47 »
As it was supplied in Novemeber, can't see you getting any joy now.

I'd chuck it on ebay and buy the right one  :-/
Logged

Kevin Wood

  • Global Moderator
  • *****
  • Offline Offline
  • Gender: Male
  • Alton, Hampshire
  • Posts: 36432
    • Jaguar XE 25t, Westfield
    • View Profile
Re: VX parts dep't AARRGGGHH
« Reply #3 on: 14 April 2010, 10:58:18 »
I think they have a no returns policy on electrical stuff anyway (which is stupid).

I agree - chuck it on ebay and cut your losses. :-/

Kevin
Logged
Tech2 services currently available. See TheBoy's price list: http://theboy.omegaowners.com/

Field Marshal Dr. Opti

  • Get A Life!!
  • *****
  • Offline Offline
  • Gender: Male
  • Utopia
  • Posts: 32665
  • Speaking sense, not Woke PC crap
    • View Profile
Re: VX parts dep't AARRGGGHH
« Reply #4 on: 14 April 2010, 11:06:39 »
Do you have any large mates........who could gently persuade the sales manager.....to give you a full refund.........Oh....and the correct part free of charge?....::) ::) ;)
Logged

omegod

  • Omega Baron
  • *****
  • Offline Offline
  • Gender: Male
  • liverpool
  • Posts: 4348
    • 2017 Seat Ateca
    • View Profile
Re: VX parts dep't AARRGGGHH
« Reply #5 on: 14 April 2010, 11:13:33 »
Quote
Do you have any large mates........who could gently persuade the sales manager.....to give you a full refund.........Oh....and the correct part free of charge?....::) ::) ;)


I do indeed but it wouldn'd do my career any good, spoke to VX customer services who are supposed to be ringing them...some hope.... Just realised it was the part manager who sold me the friggin part too >:(
Logged
Happy to do Omega servicing etc around Merseyside,cruise activation, airbag lights sorted too...

omegod

  • Omega Baron
  • *****
  • Offline Offline
  • Gender: Male
  • liverpool
  • Posts: 4348
    • 2017 Seat Ateca
    • View Profile
Re: VX parts dep't AARRGGGHH
« Reply #6 on: 14 April 2010, 11:34:36 »
Stuck it in the F/S section here for a fair bit less than I paid.
Logged
Happy to do Omega servicing etc around Merseyside,cruise activation, airbag lights sorted too...

Andy B

  • Get A Life!!
  • *****
  • Offline Offline
  • Gender: Male
  • Bury Lancs
  • Posts: 39808
    • ML350 TDM SmartRoadster
    • View Profile
Re: VX parts dep't AARRGGGHH
« Reply #7 on: 14 April 2010, 12:40:40 »
Quote
I think they have a no returns policy on electrical stuff anyway (which is stupid).

 ......

They might have, but if THEY supplied the wrong part, they should accept it back. IMO
Logged

omegod

  • Omega Baron
  • *****
  • Offline Offline
  • Gender: Male
  • liverpool
  • Posts: 4348
    • 2017 Seat Ateca
    • View Profile
Re: VX parts dep't AARRGGGHH
« Reply #8 on: 14 April 2010, 16:38:07 »
Quote
Quote
I think they have a no returns policy on electrical stuff anyway (which is stupid).

 ......

They might have, but if THEY supplied the wrong part, they should accept it back. IMO


Thanks for the comments, I had a lengthy conversation with the parts manager who has acknowledged HE made the balls up when serving me and had let me down after me trusting their expertise ;D in vauxhall parts. If I bring the part in he will exchange for the correct part but due to the new financial year will not be able to provide an invoice therfore no guarantee, as the part I need is less than the one I have he will make up the difference with some part I may need( could do with some front pads TBH ).

Although not over the moon at least I will be out the cr*p and mobile again.

Any thoughts of opinions?
Logged
Happy to do Omega servicing etc around Merseyside,cruise activation, airbag lights sorted too...

Jimbob

  • Global Moderator
  • *****
  • Offline Offline
  • Gender: Male
  • Chester / Flintshire
  • Posts: 24530
  • I like traffic lights, but only when they're green
    • E250 Est / Golf GTI
    • View Profile
Re: VX parts dep't AARRGGGHH
« Reply #9 on: 14 April 2010, 16:40:09 »
given the time difference that sounds more than fair to me  :y
Logged
Pages: [1]   Go Up
« previous next »
 

Page created in 0.01 seconds with 16 queries.