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[tidla]

on the phone to the royal mail again today after once again being promised that a manager will call within 24hours.

sorry cant help, make a claim was basically the reply. appaulling service.

ebay seller has said swivel on it so pay pal claim the only way.

(£200 worth of stuff)

i dont think the manager could be bothered to move in his chair and reach for the mouse.

these " epods " electronic signature devices, are they gps based or even the vans to tell where they are a given time??

are these the ones used by the royal ripoff?

http://www.isotrak.com/downloads/content/Datasheet_EPOD_ver2.0.pdf

 :-?

[Mr Skrunts]

Am fed up of missing items, Fed up at chasing royal mail.

I send a weekly reminder to seller for a missing item, most respond and are helpfull, some igmore the requests but wake up when threatened with a paypay refund/request, normany they get of thier butts and send the item which worries me as they probably didnt send it in the 1st place.  :-/

[bertiecbx550]

i`ve got the oppostie problem at the moment i`ve recieved an item but according to my bank statement the £33 has been refunded to my account...... i`ve e-mailed the seller but all i got was wait 7-10 working days for a parcel to appear....... i`m a little bit confused as what to do next as i`m trying to be honest here and tell them i`ve got the parcel but paypal says i`ve not paid em due to insufficent funds in bank account.... :-/ :-/ :-/ :-/ :-/

[hercules]

Our postie is great with parcels that have to be signed for when we are at work, he signs for them himself and leaves them in the porch....

ours does that haha but i know hes ok hes my ex,s brother

[Danny]

on the phone to the royal mail again today after once again being promised that a manager will call within 24hours.

sorry cant help, make a claim was basically the reply. appaulling service.

ebay seller has said swivel on it so pay pal claim the only way.

(£200 worth of stuff)

i dont think the manager could be bothered to move in his chair and reach for the mouse.

these " epods " electronic signature devices, are they gps based or even the vans to tell where they are a given time??

are these the ones used by the royal ripoff?

http://www.isotrak.com/downloads/content/Datasheet_EPOD_ver2.0.pdf

 :-?

I dont know whether they have the facility to say what location they are at where a signature is accquired, they are GPS based as they have built in sat-nav

That specific one in the link doesnt look like ours though

[Martin_1962]

Carry on with the manager and put a claim in to the royal mail for the £200.

Then the Police

Failing that small claims court against the manager.

The stuff has been stolen by someone. It is neither yours nor the sellers fault, it is RMs fault.

[neilr]

The sender has to make any claim against Royal Mail They have paid for the service and the contract lies with them. I know it sounds silly but its the same anywhere. Sound like senders have put wrong adresse on items. If you pm me tracking numbers I will try to see what i can find out

ps for Martin be very careful about remarks to sue individuals.
all the fact need to be looked at carefully.

[Martin_1962]

Lets just say we have a good post woman but we have had other fillins who don't last long.

And it wasn't us who complained.

Never had any mail opened either.