Dear Mr ,
At Santander we know protecting your identity is important, that´s why we´re always looking at ways to guard you from identity theft and fraud. We´re also committed to help you use our online service securely. So here´s what we´re doing to make sure your personal information stays safe.
Our promise to you, we will;
Never ask you for your security passwords (such as logon details) or PINs via email or when we call you.
Always address emails to you personally using your title and surname.
As an added security measure, we will always include the last three characters of your postcode on any marketing email we send you or quote the last four digits of your account number in order to identify ourselves to you.
Provide you with free security software to help you stay safe online.
Don´t forget that when you want to access Santander Online Banking, never click on links or pictures in emails, and avoid setting santander.co.uk as a favourite in your browser.
Regards,
Fraud Prevention Team