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[russ0205]

Well swmbo has been complaining about the a/con on her car not working,No pobs i thought regass mmmm  so having a look around kwikfit seemed the best deal no fix no fee !!!, Anyway of she goes with her mum down to kwikfit it will take about an hour they tell her,so down to the shops she goes ouch c/card goes and duly returns one hour later,sorry madam she is told its not the gas it must be something else so we won't charge for this. BUT !!!!!  your tyres need changing and the shocker is leaking.Much to her dismay she calls me as it only had its mot 10 days ago. well after talking to the branch manager it appears the car is on winter tyres and must not be used in the summer, If this isn't a case of trying to rip off women what is
I have just sent an email to there head office i wonder what the reply will be,having also attached a copy of the quote for new tyres and shocker 1pr

 

[TheBoy]

Thats how these places work...  ...they are not alone. Halfords. Dealers. ATS. They all do it.

[russ0205]

My point with this idiot is winter/summer tyres do we all have two sets. ??

[waspy]

Their ad says "you'll be suprized at what we do" 

You certainly are 

[Danny]

My point with this idiot is winter/summer tyres do we all have two sets. ??

I do

[sport]

My point with this idiot is winter/summer tyres do we all have two sets. ??

I do

I have 1/2 set for rear

[VR4Dave]

Thats how these places work...  ...they are not alone. Halfords. Dealers. ATS. They all do it.

R soles the lot of 'em, one of the attractions of omegas and oof is you can avoid them either by DIY or using and expert who really knows the cars and takes pride in their work.

[KwikFit Webcare]

Well swmbo has been complaining about the a/con on her car not working,No pobs i thought regass mmmm  so having a look around kwikfit seemed the best deal no fix no fee !!!, Anyway of she goes with her mum down to kwikfit it will take about an hour they tell her,so down to the shops she goes ouch c/card goes and duly returns one hour later,sorry madam she is told its not the gas it must be something else so we won't charge for this. BUT !!!!!  your tyres need changing and the shocker is leaking.Much to her dismay she calls me as it only had its mot 10 days ago. well after talking to the branch manager it appears the car is on winter tyres and must not be used in the summer, If this isn't a case of trying to rip off women what is
I have just sent an email to there head office i wonder what the reply will be,having also attached a copy of the quote for new tyres and shocker 1pr

Hi russ0205,

We were concerned to read your comment above.
We would like to discuss this further with you - Please could you message us a contact number and someone at head office will give you a call?

Kind regards,
Gerry

[tomoco]

There you go Russ. Let us all know what excuse they come up with

[russ0205]

pm sent

[bootie]

Well who'd a thought it. Kwik fit web care, do they go around all the forums trolling looking for people slagging them off so they can answer.......

That might just become a full time occupation! :-/

[hotel21]

Well who'd a thought it. Kwik fit web care, do they go around all the forums trolling looking for people slagging them off so they can answer.......

That might just become a full time occupation! :-/

I actually think it's a fair idea, just so long as it does improve the standard of service on the ground and backsides get booted where required. KF really have some ground to regain as far as honesty of workforce and fleecing of customers is concerned, in common with all the larger chains of car repair outfits. In my opinion, that is.....

[saltyone]

i worked for charlie browns (now kf) for 6 years and you have targets to reach ie 4 shockers , 2 brake jobs , 80% trackings  a day  etc etc . when the crap hits the fan the bosses side with the customers while at the same time tell the staff don't worry keep on having there pant down sell sell sell ,  NEVER trust a fast fit centre EVER   

[geoffr70]

Well who'd a thought it. Kwik fit web care, do they go around all the forums trolling looking for people slagging them off so they can answer.......

That might just become a full time occupation! :-/

I actually think it's a fair idea, just so long as it does improve the standard of service on the ground and backsides get booted where required. KF really have some ground to regain as far as honesty of workforce and fleecing of customers is concerned, in common with all the larger chains of car repair outfits. In my opinion, that is.....

Yeah, I think it's a good idea too. Best for everyone. It's no good just hearing one side of the story. KF need their say too.

[Jimbob]

[size=14]

Please all be careful if what information you divulge to 3rd parties, and ensure you are happy with their identity before parting with personal information[/size]