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[Markjay]

I have a Residents Parking Permit from Westminster council.

Last year they launched a website allowing online renewals. Mine was rejected however due to a mismatch of my address. On closer examination, it seems that the bright spark who typed-in the details managed to insert and extra space in the post code.

No problem, I legged it to the local office and after queuing for a while paid over the counter. To a human eye it is obvious the post codes are identical, but not to a computer.

This year they have introduced a discount for paying online. But I still can’t pay online because of the post code mismatch.

This is very annoying, because when I tried to get it sorted during the year, I was told by Westminster Council that unfortunately the verification data is held with a ‘third party’ and they can’t disclose who this company is.... nor can I appeal against the fact that they have the wrong post code. Strange. Very strange.

[Elite Pete]

I dont have this problem, I have turned my front garden into my very own scrap yard

[Jimbob]

Least they wont be able to cross verify with child benefit records  

[cem_devecioglu]

stupid programmer use alphanumeric field definition and dont use the trim function for cut extra spaces like

'  abc123' must be 'abc123' and 'abc123  ' must be again 'abc123'.

in this case they will not be equal for comparison

or more than 1 space between words

[STMO123]

I have a Residents Parking Permit from Westminster council.

Last year they launched a website allowing online renewals. Mine was rejected however due to a mismatch of my address. On closer examination, it seems that the bright spark who typed-in the details managed to insert and extra space in the post code.

No problem, I legged it to the local office and after queuing for a while paid over the counter. To a human eye it is obvious the post codes are identical, but not to a computer.

This year they have introduced a discount for paying online. But I still can’t pay online because of the post code mismatch.

This is very annoying, because when I tried to get it sorted during the year, I was told by Westminster Council that unfortunately the verification data is held with a ‘third party’ and they can’t disclose who this company is.... nor can I appeal against the fact that they have the wrong post code. Strange. Very strange.

You are entitled to see any data held about you. Mention this and they may relent.

[Crazydad]

I have a Residents Parking Permit from Westminster council.

Last year they launched a website allowing online renewals. Mine was rejected however due to a mismatch of my address. On closer examination, it seems that the bright spark who typed-in the details managed to insert and extra space in the post code.

No problem, I legged it to the local office and after queuing for a while paid over the counter. To a human eye it is obvious the post codes are identical, but not to a computer.

This year they have introduced a discount for paying online. But I still can’t pay online because of the post code mismatch.

This is very annoying, because when I tried to get it sorted during the year, I was told by Westminster Council that unfortunately the verification data is held with a ‘third party’ and they can’t disclose who this company is.... nor can I appeal against the fact that they have the wrong post code. Strange. Very strange.

You are entitled to see any data held about you. Mention this and they may relent.

I agree they cannot keep this Information from you, you are entitled to know WHO is keeping your Details. :-/

[Markjay]

Well they did show me the (incorrect) data they hold about me... not sure if they are obliged to say who keeps it though.

[STMO123]

Well they did show me the (incorrect) data they hold about me... not sure if they are obliged to say who keeps it though.

This is not like you Isaac! Tell the tinkers you want it sorting or you will be taking it further, and if they still do nothing, then make use of one of the free law centres that abound in London. They love p*ssing councils off.

[STMO123]

....or, could you not just enter your postcode as the computer has it, ie, gaps and all, and see if the infernal machine will have it.

[Markjay]

....or, could you not just enter your postcode as the computer has it, ie, gaps and all, and see if the infernal machine will have it.

he he, you think I didn't try.... there are two parts to it, when I first log-in it shows the correct address and postcode and let me go through the renewal process, then at the end it says that it needs to confirm my details using a 'third party agency', and then it says that details they have about me 'can not be verified' and shows me the address with the wrong postcode! The postcode is not changeable in either place, it is just given... I am told it is not a good idea to post personal details on websites (can't see this matter much after the lost discs though), so I will demonstrate using an example:

My correct postcode is:

A1 1AB

The 'wrong' one is showing as:

A 1 1AB

 

[Elite Pete]

I have a Residents Parking Permit from Westminster council.

Last year they launched a website allowing online renewals. Mine was rejected however due to a mismatch of my address. On closer examination, it seems that the bright spark who typed-in the details managed to insert and extra space in the post code.

No problem, I legged it to the local office and after queuing for a while paid over the counter. To a human eye it is obvious the post codes are identical, but not to a computer.

This year they have introduced a discount for paying online. But I still can’t pay online because of the post code mismatch.

This is very annoying, because when I tried to get it sorted during the year, I was told by Westminster Council that unfortunately the verification data is held with a ‘third party’ and they can’t disclose who this company is.... nor can I appeal against the fact that they have the wrong post code. Strange. Very strange.

You are entitled to see any data held about you. Mention this and they may relent.

It might cost you a £10 but Steve's right for once

[Markjay]

I have a Residents Parking Permit from Westminster council.

Last year they launched a website allowing online renewals. Mine was rejected however due to a mismatch of my address. On closer examination, it seems that the bright spark who typed-in the details managed to insert and extra space in the post code.

No problem, I legged it to the local office and after queuing for a while paid over the counter. To a human eye it is obvious the post codes are identical, but not to a computer.

This year they have introduced a discount for paying online. But I still can’t pay online because of the post code mismatch.

This is very annoying, because when I tried to get it sorted during the year, I was told by Westminster Council that unfortunately the verification data is held with a ‘third party’ and they can’t disclose who this company is.... nor can I appeal against the fact that they have the wrong post code. Strange. Very strange.

You are entitled to see any data held about you. Mention this and they may relent.

It might cost you a £10 but Steve's right for once

Err... £10 is the online discount...

[miggy]

I have a Residents Parking Permit from Westminster council.

Last year they launched a website allowing online renewals. Mine was rejected however due to a mismatch of my address. On closer examination, it seems that the bright spark who typed-in the details managed to insert and extra space in the post code.

No problem, I legged it to the local office and after queuing for a while paid over the counter. To a human eye it is obvious the post codes are identical, but not to a computer.

This year they have introduced a discount for paying online. But I still can’t pay online because of the post code mismatch.

This is very annoying, because when I tried to get it sorted during the year, I was told by Westminster Council that unfortunately the verification data is held with a ‘third party’ and they can’t disclose who this company is.... nor can I appeal against the fact that they have the wrong post code. Strange. Very strange.

You are entitled to see any data held about you. Mention this and they may relent.

It might cost you a £10 but Steve's right for once

Thats true

[cem_devecioglu]

....or, could you not just enter your postcode as the computer has it, ie, gaps and all, and see if the infernal machine will have it.

he he, you think I didn't try.... there are two parts to it, when I first log-in it shows the correct address and postcode and let me go through the renewal process, then at the end it says that it needs to confirm my details using a 'third party agency', and then it says that details they have about me 'can not be verified' and shows me the address with the wrong postcode! The postcode is not changeable in either place, it is just given... I am told it is not a good idea to post personal details on websites (can't see this matter much after the lost discs though), so I will demonstrate using an example:

My correct postcode is:

A1 1AB

The 'wrong' one is showing as:

A 1 1AB

 

As I estimate..the worst case..space between the words (or letters)..Standard trim function will not solve..Must be manually corrected..No other way ..

[Auto Addict]

Well they did show me the (incorrect) data they hold about me... not sure if they are obliged to say who keeps it though.

Just another way of getting more money out of you