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[SP_3.2]

Told that i may need a new laser for my sat nav it on a facelift elite 3.2 i think that it is the 2013 mode with the CID display, Would anyone know what the cost would be for one. If to much will look at just getting a tom tom or one like it.

Thank.

Also does the same laser  read the cd disk as will as the sat nav disk.

  

[TheBoy]

Told that i may need a new laser for my sat nav it on a facelift elite 3.2 i think that it is the 2013 mode with the CID display, Would anyone know what the cost would be for one. If to much will look at just getting a tom tom or one like it.

Thank.

Also does the same laser  read the cd disk as will as the sat nav disk.

  

2 seperate players in that unit - 1 for the 4 disc changer, 1 for the single slot where you put in map disk (or audio CD if you want)

[SP_3.2]

Sorry yes it is the one slot laser that i need for the sat nav.  

[Dave DND]

Virtually impossible to get spares for that one - you will probably end up sending it to Siemens for repair. Not sure how up to date these details are, but a good starting point



Siemens VDO Trading
36 Gravelly Industrial Park
Birmingham
B24 8TA (Road Map)
West Midlands

Tel: 0121 326 1200
Fax: 0121 3261298
www.vdo.com/uk

[edwardmickey]

Have you considered sourcing a second hand 2013 from ebay.de

You'd be paying about £200-300.

[Dave DND]

Probably cheaper (just) to get it serviced at Siemens - at least you will get a known good unit with a warranty, rather than a 2nd hand ebay one with no knowledge of lifespan left  

 :-/

[SP_3.2]

Thanks for that gents will have a check on things.  

[dpanic88]

hi,

I've sourced a 2013 from ebay - sold as fully working in delivery mode, but radio works - cd changer is stuck and will not eject - single play will not play. - unsure if this is a(broken) or b ( in delivery mode). its not fully connected as I'm replacing the display as well - not got the extra cables either/

But I contacted the VDO  birmingham address and had the following reply

'the NCDR family of radios were not serviced by Siemens in the UK.

The only options are, replacement from a Vauxhall dealer or to contact the company shown on the pasted information below:

Thank you for your inquiry. We will answer your questions as follows:

1.) Address where the faulty devices will be send to:

EES Euro Electronic Service GmbH
Gießener Str. 28
D-90427 Nürnberg

2.) Contact person (English)
Mr.  Adrian Rentz
Email: siemens1@ees.de

 
3.) Cost of freight:
from UK  to EES Nurnberg                                         free EES                                                                        

                                                                                
actual:
Single DIN Unit:
shipment one piece EES to UK via UPS                        Euro 11,70/piece
shipment 6 pieces EES to UK via UPS                           Euro 37,40

shipment 20 pieces EES to UK via DHL Freight               Euro 98,00

 

Double DIN Unit:

shipment one piece EES to UK via UPS                         Euro 11,70/piece

shipment 6 pieces EES to UK via UPS                           Euro 44,40

shipment 18 pieces EES to UK via DHL Freight               Euro 136,20

shipment 24 pieces EES to UK via DHL Freight               Euro 139,60

 

Double DIN/ CDC  Unit:

shipment one piece EES to UK via UPS                         Euro 11,70/piece

shipment 6 pieces EES to UK via UPS                           Euro 56,40

shipment 18 pieces EES to UK via DHL Freight               Euro 142,20

shipment 24 pieces EES to UK via DHL Freight               Euro 152,60

 

Costs including transport insurance.

4.) Way of payment

Cash in advance. After incoming payments we will send back the repaired unit.

Please consider that we need your V.A.T number.  - (dpanic88 :unsure if joe public can do this)

Bank details:

Sparkasse Fürth

Account No.:                 9026428
IBAN:                           DE08762500000009026428
BIC (Swift Code):           BYLADEM1SFU
 

5.) Delivery time
The lead time for repair is usually 5 man-days plus time of shipment.
 

6.) Repair warranty period
Warranty time 6 month
 

7.) Repair costs
We will calculate a normal faulty NHU between 200 and 280 Euro including spare parts.
Freight cost and bank charges are not included.
 

8.) Models we repair:
Siemens Navigation Systeme:
 
NCDC2013
 5WK76641
 incl. --E; --R
  
 
NCDC2013
 5WK76640
 incl. --E; --R
  
 
NCDC2013
 5WK76635
 incl. --E; --R
  
 
NCDC2013
 5WK76638
 incl. --E; --R
  
Kind Regards /Mit freundlichen Grüßen /Sincères Salutations,

Gary Parslow
Technical Support Engineer
 
Tel:            +44 (121) 344-5435
Fax:            +44 (0) 121 344 5411

costly

regards

E-mail:        Gary.Parslow@siemens.com