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[twiglet]

Just a heads up to everyone that uses paypal, I had a significant sum of money taken from my paypal account yesterday. 

It was done in transactions of 5 euros at at time, to a German sounding address that I had never heard of or completed a transaction with.  The transactions were a couple of minutes apart, and continued until my balance was less than 5 euros, at which time I guess that paypal stopped the next transaction as I had insufficient funds.

I've raised seperate complaints with paypal for each transaction (took a while!!), and they have confirmed by email that they are investigating the issue, however it may take several weeks before I get my money back!! 

I'm just relieved that I didn't have a credit/debit card or bank account setup for making payments with this account, otherwise I suspect I would have been properly cleared out!

Considering that every transaction was identical, and went to the same address, I would have expected paypal to have had a system in place to pick up on and block this, but apparently not! 

I'm not at all impressed!!

[paul.lovejoy]

they must have issues when i paid you and some others every payment which should have been taken direct from my bank account via pay pal was declined yet every payment by my debit card via paypal was not

[SIR Philbutt]

Interesting ..... 
Did they make payments from your account or request payment that was automatically deducted.
When I have had requests for payments before I had to confirm before deducted

More info would be helpful

Ta
Phil

[albitz]

Sorry to hear this James - rather shocking. Just checked mine and all seems ok.I do have it linked to a bank account which sometimes has a few quid in.Any way of making sure everything is secure ? 

[Jimbob]

hope it all works out in the end...annoying though

[twiglet]

The payment went straight out without me confirming them.  This is the account name they we paid into...

AnonymoX Internet Dienstleistungen, Nils Hügelmann

I've just been trying to log back into my account to see what's going on with getting my money back, and it's telling me that my account has been limited, and I have to jump through hoops to get the limitaion lifted.  These include changing my password, security questions, and providing my debit or credit card details! break off, no chance!!

I'm gonna phone them.  Can some find out the phone number for me please?  I might be paranoid but I don't trust the info I'm getting here, and I'm afraid I might call a fake number!!

Cheers guys.

[Lazydocker]

Hope you get it sorted

0870 730 7191 or, as I would prefer, 020 8605 3000 (Option 1)
Info from another website so can't promise it's accurate

[paul.lovejoy]

just checked my account and for some reason my bank account details have already been deleted although for some reason James payment to you failed and they then had to use my visa card that was over a week ago though....hope you get it sorted mate

[twiglet]

This is 'dangle berries'!! Their call centre is open until 9pm on Saturdays, but because my account has a limition (imposed by them), they won't speak to me after 6:30pm!! 

I smell a rather large rat here and, paranoid or not, some poor sod is gonna get both barrels tomorrow when they answer my call!! 

Twiglet is not a happy camper!!!

[Taxi_Driver]

I assume these payment were made because someone hacked into your account and made the payments?? or am i wrong 

I have a debit card linked to my paypal account and im actually surprised that when i make a payment, my bank never wants additional security info for payments made. They always do when i make any other payment on a different website.

[Gaffers]

Had mine hacked recently and I am currently in a battle with Paypal over getting my card put back on the account.  They want a copy of my bank statement and I refuse to give it to them.  I have already given enough ID and proof of address and I am sick of the shifting goalposts towards resolution of this.

Very close to closing my account.  As someone who dabbles in hacking (legally) I still cannot work out how they hacked my account as it wasn't through knowing my password.

[Vamps]

I assume these payment were made because someone hacked into your account and made the payments?? or am i wrong 

I have a debit card linked to my paypal account and im actually surprised that when i make a payment, my bank never wants additional security info for payments made. They always do when i make any other payment on a different website.

[/highlight]

Same here.......

[Vamps]

Just checked my pay pal account and all is well.....

[paul.lovejoy]

ditto on all the info they want...they seem to want to know the ins and outs of a ducks arse which i argued with them about ...you really do have to give over quite a lot of very sensative information which really cant be nessisary.

reference paying by debit card i am always asked for secondary info from my bank..natwest

reference james feel for you mate hard to chill when someone has breaked with your finances especially in todays climate really hope you get it sorted tommorrw

[hit it with a hammer]

http://www.anonymox.net/en/gettingstarted
worth a look at as if you use this it hides your IP address so harder to trace and it looks like they use this to sneak in with.
AnonymoX Internet Dienstleistungen, Nils Hügelmann translated is AnonymoX Internet Services, Nils Hill man