After cancelling all services with sky after they apparently refused to deal with any of our issues of hopeless broadband and slow HD box, we then reviewed a phone call 3 days later, asking what sky could do to fix our issues

and completely contradicted everything we'd been told up to that point about what was possible.

We now have a brand new 2tb box, as title, and I must say the difference in performance is marked. Much quicker, responsive and accurate when fast forwarding or rewinding etc. built in wifi, BUT no rf in or output. So? I hear you ask. Well our system runs on one box for two tv's so sky's ir remote is used via rf to control the box from another room.
Solution? Well partly, is sky+ app for apple devices. Controls the box via wifi network, and its laser quick. It can't turn the box on and off though

Afaict? But its made me look into the app more and its quite good IMO. Still room for development IMO, but very pleased.
ESP as Mrs G doesn't know how I'm changing channel

TV is mine, all miiiine
