Rubbish! Utter utter Rubbish!
Drafted in egotistical idiots at management level with no "shop floor" experience will ALWAYS destroy front line moral. Promote from the " shop floor" however ...
Its got too out of control to fix. If it must be fixed, wipe the slate of what we have now, and rebuild it from scratch. What we have now is too broken.
Also, remember, its not just the personnel and procedures thats bringing it down, its the people who (mis)use it.
Also, I guarantee, if you engage the nhs at a hardcore level which I hope and pray you will never have to do, you will never make such a ridiculous statement ever again.
We'll have to agree to disagree on that one. I managed to avoid the NHS from about 10yrs old to about 30yrs old, when a hole in my foot caused by a rusty nail went a bit manky. My dealings then didn't make me think any more of them. And my recent dealings with them have reenforced that view, of slow, inefficient, incompitent.
So, based on my experiences of an NHS user, and base on my dealings with them at a professional level, I'll stand by my original statement, as I have every other time I've said it.