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[Nick W]

If the damage had been on the other side they would probably have used it as the reason for your suspension fault   Which is obviously an air leak somewhere which needs a mechanic to physically look for.


Although you know that!

[Andy B]

If the damage had been on the other side they would probably have used it as the reason for your suspension fault   Which is obviously an air leak somewhere which needs a mechanic to physically look for.

They just need to go to the local ToysRUs & get some bubbles solution! 

Although you know that!

I did  ...... about a month ago. It first went in on 25th or 26th Jan 

[Viral_Jim]

Andy, I seriously hope you're running a book for the time/inconvenience associated with their incompetence.

If I were in your shoes, they'd be getting substantial bill from me for wasted time & travel costs when this was all done and dusted.

[Lazydocker]

Andy, do you do social media? If so its worth a rant at Mercedes UK

[Andy B]

Andy, do you do social media? If so its worth a rant at Mercedes UK

Unfortunately no ..... but I do know that Twitter etc is the place to sound off 

[Andy B]

Andy, I seriously hope you're running a book for the time/inconvenience associated with their incompetence.

If I were in your shoes, they'd be getting substantial bill from me for wasted time & travel costs when this was all done and dusted.

Just putting a letter together of where's & when's etc

[aaronjb]

FFS that takes the wotsit.. I'd be livid if I were in your shoes - suspect I would have lost my cool "discussing" it with them!

[STEMO]

Andy, do you do social media? If so its worth a rant at Mercedes UK

Or......we could just tell everyone we know about it and get it on other car forums.

[Mr Gav]

I`d have been fuming at that, how incompetent can you actually get before you`re actually brain dead 

[Andy B]

FFS that takes the wotsit.. I'd be livid if I were in your shoes - suspect I would have lost my cool "discussing" it with them!

I wasn't eactly calm ......... 

[Andy B]

Andy, do you do social media? If so its worth a rant at Mercedes UK

Or......we could just tell everyone we know about it and get it on other car forums.

The same pictures & tale are on a Mercedes forum 

[henryd]

Since the last post here, ...... I sent the service manager pictures of it leaning though and then took it back. They looked & couldn't find a fault so I brought it back home. The following morning it was leaning/kneeling, sent them more pictures & took it back. They had it for a further 10 days without finding a fault and I went in yesterday to tell them I thought know they were bull shitting me & there HAD to be a leak and STAR (their TechII) wouldn't find & they might have to get off their arses to find it.
Went this morning to collect my car and the first car I saw was mine ...... leaning



Set off passed it to go to reception & immediately saw 



as you might have guessed I wasn't a happy bunny. Their complete apathy was unbelievable! Of course nobody knew anything about it, but their 'bodyshop is coming over tomorrow to give a quote' .............. I couldn't give a flying f*** how much the quote is! 

I'd of gone apeshit about then

[Andy B]

....

I'd of gone apeshit about then

I did!  Especially as then they tried to tell me at service desk that they knew nothing of it ...... no idea how it happened!!!!! The pictures I'd sent of each side & the front and back on both opccasions it'd deflated obviously came in handy 

[STEMO]

I don't suppose you took a note of the mileage before you handed it over?

[Andy B]

I don't suppose you took a note of the mileage before you handed it over?

I didn't, but it shouldn't be too difficultt o work out. The mileage is on the original invoice & I've only driven home from Bolton & back twice.

I do think it's been damage on site though ....... there's a lot of cars on a small site