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[cem_devecioglu]

Yes, vac holders for positioning and then clamps to hold it in whilst the bonding goes off.

The tool I have used for removing the sealent is a bit like a potato peeler so the blade never actualy makes contact with the paint....

good idea..any mistake means scratch in paint..

[Marks DTM Calib]

There disposable things, strong plastic about 15mm wide with a sharp blade and a thin plastic section under the blade......you just use it to peel the gunk off....

The worst bit is removing the trim and then pulling the cheese wire through the old sealent which cuts it so you can get the screen out!

[cem_devecioglu]

There disposable things, strong plastic about 15mm wide with a sharp blade and a thin plastic section under the blade......you just use it to peel the gunk off....

The worst bit is removing the trim and then pulling the cheese wire through the old sealent which cuts it so you can get the screen out!

if trim is not in good condition change it also.. I wanted but was not in stock!

And cutting is another trouble also..

[Marks DTM Calib]

There disposable things, strong plastic about 15mm wide with a sharp blade and a thin plastic section under the blade......you just use it to peel the gunk off....

The worst bit is removing the trim and then pulling the cheese wire through the old sealent which cuts it so you can get the screen out!

if trim is not in good condition change it also.. I wanted but was not in stock!

And cutting is another trouble also..

No, its the internal trim we removed!

[Paul M]

Those that got it right were:

mantagte,
lee4206,
philayl,
harry,
Jay w,
entwood,
albitz,
dbug,
Tafty,
Marks DTM Calib,
Miggy ,

Bit of cheating going on there methinks  

[Marks DTM Calib]

Those that got it right were:

mantagte,
lee4206,
philayl,
harry,
Jay w,
entwood,
albitz,
dbug,
Tafty,
Marks DTM Calib,
Miggy ,

Bit of cheating going on there methinks  

One should always vote for ones own poll.....note that I waited until others had voted first so as not to give the game away...

[TheBoy]

I didn't vote due to 'insider knowledge'

We must have seemed a right pair last night - you ranting about RAC Windscreens, and me with a mega monk on over the journey  

[Marks DTM Calib]

Right, in theory RAC windscreens are coming along to replace the screen and trims [size=16]again[/size] tomorrow.

So, do you think I have heard anything...............correct, no, they are so bloody incompitent

[Jimbob]

Not just the windscreen arm....


Sent our RAC renewal off weeks ago (tesco clubcard deal)
Heard absolutely nothing.
Rang em last night, "ohh yes, all processed an renewed"
I says "wheres my confirmation"
They say "we never send confirmation out"
I reply "you have every year till now"
no answer to that!

What a way to run a business!

[TheBoy]

Right, in theory RAC windscreens are coming along to replace the screen and trims [size=16]again[/size] tomorrow.

So, do you think I have heard anything...............correct, no, they are so bloody incompitent

I suspect there will be an angry Mr DTM tomorrow.  Give 'em some

[Matchless]

If they mess it up again just leave it with me for a few days and Ill get it sorted. Do you want clear, frosted or leaded glass?

[Marks DTM Calib]

Well, I phoned them (again) this afernoon.

Told them the saga and the woman on the phone said, 'well we wouldn't be calling you until tomorrow anyway'

I then explained that I had been assured by the depot foreman that I would be called early this week to confirm that the parts were in and that the job would be done.

She then said 'well Omegas are very hard to fit screens to you know'

I asked if the fact that a dirty great length of sealent had been missed off, damage to the base of the screen and poorly fitted trim was the fault of the car.......and she put the bloody phone down.

So I called head office and put a formal complaint (followed up by email) in against her.

They are absolutely totaly and utterly rather useless!

[Admin]

The really depressing thing as you well know Mark, is that this is so common now. Companies that can't even get the bl**dy basics of customer service right!  

[cem_devecioglu]

[ch304]f this is their behaviour to the customers,

I dont want to estimate how they work on the cars..

[Marks DTM Calib]

Well, he arrived to the security hut and despite the instructions provided............has left again!

So hes coming back in a couple of hours!

F'ing useless....