The irony is, only the staff have the answers to the faults generally speaking, as the staff have the experience. Lots of experience. Up to 3 times as long in the trade as management on average. Yet the staff are never consulted.
Begs the question, what do we need them for? Numerous experienced staff have left with words along the line of "this place runs quite well. Despite the management" (not because of)
Where have they gone to? Keep in touch. If the product your company produces is (just) profitable despite crap management there may be an opportunity for a team of disgruntled ex employees to start a new company a do a better job.
Its a shrinking market. So the trade shrinks with it. Numerous factories in the trade have closed. This one has a a niche market, that they have personal contacts to get work. It was lucrative. Too lucrative, they made so much money, they didn't need to be efficient to the level they now do.
New markets are being sort out of necessity, and rightly so. BUT.... they are not new markets. They are the markets the current staff left the previously closed factories to work at this company. In short, they are not new markets, they're old markets but new to this company.
These Markets are tuned to death. Minimal profit margin means absolute maximum efficiency. This is the staff mentality generally speaking. So frustration creeps in at the lax management approach. And yes, resentment is present. But could be wiped out at a single stroke. With....?
Development of the current company, as I call it anyway. Our consultant agrees with most of you, that management mentality is.... How can I put it? ...key?
People want progress.